Waystar reviews

4.2

84% would recommend to a friend

(527 total reviews)

Matt Hawkins

90% approve of CEO

79% positive business outlook

Waystar has an employee rating of 4.2 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

527 reviews
3.0
Mar 11, 2025

It’s okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people here are amazing

Cons

Upper management seems disconnected from team member needs

avatar
Waystar Response
1y
Thank you for posting - we are proud of our Waystar team that lives our core values each day. Please reach out to your direct leader or peopleteam@waystar.com to discuss focus areas that can improve the team member experience and continue to provide feedback in our engagement surveys (now bi-annual).
5.0
Mar 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Onboarding with Waystar has been the best initial experience with any company in my career. Immediately, I understood the values of this company and how I can contribute. Leadership is engaged and, most importantly, is providing an avenue for me to achieve real work-life balance—another first in my career. I am beyond happy to have joined and look forward to many years with Waystar.

Cons

I have no cons yet!

avatar
Waystar Response
1y
The success of team members from their first day with us is vital, and we are happy to hear that onboarding, including our 3-day Waystar Welcome program, has been a positive experience for you. Thank you for posting, and welcome to Waystar!
5.0
Mar 7, 2025
Recommend
CEO approval
Business Outlook

Pros

I've had a great experience working at Waystar. The leadership team is supportive, and there’s a strong focus on professional development. The company values innovation, collaboration, and continuous improvement, which creates a dynamic and engaging work environment. The values of the company is something that is very strongly embedded in the DNA of the company. It's the first time in my career that values do mean something.

Cons

Like any company, there are areas for improvement. Processes can sometimes take time to evolve, but leadership is open to feedback and making positive changes.

avatar
Waystar Response
1y
Our eight core values shape every aspect of our culture, including leadership, innovation, and the overall team member experience. We prioritize an environment where feedback and “fanatical focus” can create meaningful change. We appreciate your review!
Viewing 88 - 90 of 527 Reviews

Glassdoor has 549 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.