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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      526 reviews
      5.0
      Apr 24, 2026

      Growing Company, Lives Values

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of growth at this company. Fun to see new projects taken on, positive news at town halls, and adding headcount. Strong leadership team + constant encouragement of company values.

      Cons

      Fairly common to travel to various office locations across the US (Georgia, Kentucky, Lehi).

      avatar
      Waystar Response
      1mo
      Thank you for taking the time to share your experience at Waystar. We’re glad you’ve felt the momentum of our growth, the energy around new projects, and the consistent focus on our values and leadership support. Collaboration across teams and locations plays a critical role in how we work, and we invest in thoughtful ways to strengthen connection as we grow.
      4.0
      Apr 13, 2026

      Great culture, but communication needs improvement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and great people

      Cons

      communication and change management could be better

      avatar
      Waystar Response
      1mo
      Thank you for taking the time to share your perspective and for your long-standing commitment to Waystar. We’re glad to hear that our culture and people have shaped a positive experience. Clear, timely communication matters as we grow, and feedback from team members plays a key role in strengthening how we share information and support teams through change.
      3.0
      Apr 3, 2026

      Room to grow

      Data engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Peers were great and some pretty good benefits. A lot of genuinely great people working here.

      Cons

      Upper management infighting is common and lead to wild goose chases and covert one-upmanship assignments. Highly political environment that is tumultuous due to the growth the company is experiencing.

      avatar
      Waystar Response
      1mo
      Thank you for taking the time to reflect on your experience at Waystar. We’re glad you valued the people you worked alongside and found the benefits meaningful. As Waystar scales, respectful collaboration plays a critical role in sustaining a positive, productive work environment. We invest in leadership development and organizational practices that strengthen transparency, alignment, and our shared values. We welcome any additional feedback through our People Team at peopleteam@waystar.com.
      Viewing 13 - 15 of 526 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.