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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      526 reviews
      5.0
      May 20, 2026

      Excellent Company with Strong Culture and Growth Opportunities

      Software architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Transparent and approachable leadership Strong and collaborative team culture Flexible hybrid work model supporting work-life balance Opportunities to learn and grow with new technologies Exposure to talented and supportive colleagues

      Cons

      As a new hire, there can be a learning curve while getting up to speed Some processes can take time to fully understand initially

      avatar
      Waystar Response
      4w
      Thank you for taking the time to share your experience and for highlighting our transparent leadership, culture, and flexible work environment. We appreciate your feedback and are glad to hear that opportunities to learn and collaborate with colleagues have made a positive impact early in your journey. We focus on enhancing the onboarding experience, strengthening documentation, and creating clear pathways that help team members ramp quickly and confidently.
      5.0
      May 8, 2026

      Fantastic culture and supportive management, complex work

      Strategic solutions analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture is fantastic. Management is supportive. Work Life balance is prioritized for employees. onboarding for this position is very structured and personalized. LOVE it here so far!!

      Cons

      The work can be complicated and it is client facing. Not a con with the company, just something to keep in mind about the position.

      avatar
      Waystar Response
      4w
      Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear the onboarding experience felt structured and personalized. It is encouraging to know our culture, leadership, and focus on work-life balance are resonating in a meaningful way. Our work to simplify healthcare payments often involves solving complex challenges that create meaningful outcomes for our clients.
      4.0
      May 3, 2026

      Supportive leadership and helpful colleagues, but low pay

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Leadership and managers. Everyone is very helpful and wants you to succeed. Great benefits.

      Cons

      The salary is very low

      avatar
      Waystar Response
      4w
      Thank you for your review. We’re glad to hear that you’ve felt supported by your leaders and colleagues and that our benefits and people‑focused culture have made a positive impact. We regularly evaluate market data, internal insights, and team member feedback as we continue to evolve our total rewards approach to support growth, performance, and long‑term success.
      Viewing 10 - 12 of 526 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.