Does WebstaurantStore pay their employees well?

According to anonymously submitted Glassdoor reviews, WebstaurantStore employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at WebstaurantStore. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WebstaurantStore?

44% of WebstaurantStore employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WebstaurantStore 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at WebstaurantStore?

Customer Solutions Specialist (45) , Software Engineer (27) , Material Handler (22) , Order Picker (16) , Packer (15) , Customer Service Representative (9) , Manager (8) , Inventory Specialist (6) , Quality Assurance (6) , Team Leader (6) , Inventory Control Specialist (5) , Senior Software Engineer (5) , Team Lead (5) , Consolidator (4) , Content Writer (4)

What are the pros of working at WebstaurantStore according to real employee reviews?

"The company is great to work for and pay is good" ((in 57 reviews)); "Allows remote work and has a great culture." ((in 49 reviews)); "The benefits and perks are great." ((in 38 reviews)); "great people, genuinely supportive, all working toward the same goal of bettering the department and helping our customers." ((in 27 reviews)); "Some coworkers were great (not all)." ((in 21 reviews))

What are the cons of working at WebstaurantStore according to real employee reviews?

"Had a good manager for a while and they left." ((in 13 reviews)); "No room to grow because of so much favoritism!!!" ((in 12 reviews)); "It now has become a place people stay for remote work and decent pay despite awful corporate culture, cold disconnected leadership, and poor treatment of long term employees." ((in 9 reviews)); "Upper management is horrible." ((in 8 reviews)); "Communication is awful even though they claim it's their number one focus." ((in 5 reviews))

What are employees saying about WebstaurantStore layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WebstaurantStore layoffs and their outlook for job security at WebstaurantStore in 2026.

What are the top reviewed WebstaurantStore locations?

Lititz , Tampa , Lancaster , Cumberland , Albany , Bloomsburg , Durant , Dayton , Madisonville , Aberdeen , Baltimore , Lebanon , Philadelphia , Buckhorn , Ellabell , Louisville , Baytown , Keyser , Pittsburgh , Atlanta , Albany , New York , Idabel , Mayfield , Austin , Texas City , Nashville , Muncie , Boiling Springs , Harrisburg

WebstaurantStore reviews

3.4

44% would recommend to a friend

(519 total reviews)

David Groff

71% approve of CEO

47% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.8

Senior management

WebstaurantStore has an employee rating of 3.4 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebstaurantStore employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

519 reviews

1.0

Dec 16, 2019

DO NOT WORK AT THIS PLACE

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

The only thing that is keeping me here is the pay and some of the people I work with.

Cons

They fire just as many people as they hire. That's why there is an orientation class almost every Monday. I've seen them fire people for something as petty as blaming a rumor on them but not checking all the facts. They preach culture but the upper management doesnt follow what they preach. We had a really good manager in my department and he just up and left one day because the boss above him made it so hard for him to do his job. The point system is absolutely ridiculous and makes it so harder for working parents to feel safe in their job.

WebstaurantStore Response

6y

Thank you for your review! One of our core values is having a passion for excellence in everything we do. We look for employees who show that they are committed to exceptional team performance. Even though employees are still learning during their probationary period, we want people who can show that they are capable of producing great results. This can sometimes result in letting someone go if the company believes it’s what's best for both the company and the employee.

1.0

Jan 9, 2019

Terrible Management

Packer

Recommend

CEO approval

Business Outlook

Pros

There are none. It's a job.

Cons

Management is terrible. Beware of good reviews. They ask for them and offer rewards for them. They know how bad there name is in town. They fire for anything. DO NOT WORK HERE. I quit a great job believing the hype. There is no hr to go to with problems.

5.0

Jan 3, 2019

Overall great in the sea of coder mills out there

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No micromanagement, a good indication is their work form home policy being two days a week if you have over a year of experience. Since the young devs are like sponges its probably ideal to be in the office anyway. If you are in the office you also will get to leverage the multiple times a month catering along with all the other amenities they offer like the most recent wii tournament. Work life balance is pretty good, I never have to work over 40 hours and if my child is sick and has to stay home from school there isn't an issue with me working from home and extra day or adjusting my schedule. Health is important. Everyone gets a standing desk, there is a BMI reimbursement, there is gym reimbursement and we are told when they get the additional office space in a few months a whole gym will be built into the space. As for the work itself, there is a lot of re-writes going on along with new software. Not stuck in the maintenance mode rut.

Cons

Depending on how you work the office is wide open. So if you can't put headphones on you may get distracted easily when there are discussions going on around you. If you are a lone ranger get it done fast type of coder this probably wont be the right place. Lots of code reviews and quality checks in place.

Viewing 40 - 42 of 519 Reviews

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Jobs at WebstaurantStore

Remote Customer Solutions Specialist

Data Scientist - Pricing

Marketing Coordinator (Remote)

Custodian | Sunday, Monday, Tuesday - Night Shift