WebstaurantStore reviews

3.4

44% would recommend to a friend

(519 total reviews)
avatar

David Groff

71% approve of CEO

47% positive business outlook

WebstaurantStore has an employee rating of 3.4 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebstaurantStore employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

519 reviews
5.0
Sep 26, 2018
Recommend
CEO approval
Business Outlook

Pros

WebstraurantStore is a great place to grow both personally and as a professional. The company invests in the professional development of it's employees and is a forward thinking leader when it comes to creating a work/life balance. I have been consistently impressed with the transparency of upper management and their dedication to stay connected to those within all departments.

Cons

As mentioned in other reviews, Web does not promote " tenure-based growth". Your success is a combination of maintaining a growth mindset and being willing to accept the challenges presented by one of the fastest growing ECommerce companies within the industry.

1.0
Sep 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Free lunch sometimes. Beneficial trainings. Many employees were fun, kind and easy to get along with, even in the remote locations.

Cons

Being a “salary” employee was a joke. They expect you to joyfully work 43+ hours per week while you are getting paid for 40. Their core value of “doing the right thing” was a shame to so many employees working there who were taken advantage of day in and day out. Management would delegate every single task to 1-2 employees, so all they were left with was a weekly meeting. No trust in management, even as high as the team leaders manager. Management would force you into doing book clubs, which meant reading on your own spare time (and not getting paid), then participating in reviews during the companies time. The outlooks of the company would change based on which book was being read- for example if you weren’t hungry, humble and smart, then you weren’t a Webstaurant Store “Ideal Team Player.” If you read the 5 Dysfunctions of a Team, and you didn’t play every part of that, you weren’t good enough. Values need to be stood behind no matter what book a manager read. There was constantly something else you needed to read, or do, and if you asked for it to be on company time, you would be laughed at. In the 4 years I worked there, I probably worked 3-4 months worth of overtime. It’s a shame they didn’t “do the right thing”. Little to no growth, though they will shove growth down your throat like you actually have a chance, based on when management needs you to take on another one of their tasks. They will talk up growth in every interview, but in remote locations, there is none. You get 5 days of vacation time in your first year. 10 after that. Zero sick time. 10 days for an entire year.

2.0
Sep 22, 2016

Ehh...

Recommend
CEO approval
Business Outlook

Pros

Paid Holidays Decent Pay Vacation Days Co-workers Free Soda & Water

Cons

Management Schedule Attendance Point system No sick days, must have points taken away if sick. Changing schedule without a vote or input. Management only out for themselves. Treated like a robot, not a human being. No appreciation or recognition for busting your back. Meet goals and set records, and still not good enough.

Viewing 43 - 45 of 519 Reviews

Glassdoor has 566 WebstaurantStore reviews submitted anonymously by WebstaurantStore employees. Read employee reviews and ratings on Glassdoor to decide if WebstaurantStore is right for you.