WebstaurantStore reviews

3.4

44% would recommend to a friend

(518 total reviews)
avatar

David Groff

71% approve of CEO

47% positive business outlook

WebstaurantStore has an employee rating of 3.4 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebstaurantStore employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

518 reviews
5.0
Dec 23, 2014
Recommend
CEO approval
Business Outlook

Pros

The culture of this workplace is absolutely incredible. Everyone is friendly, works together, and has fun while still working hard and maintaining similar goals. The management is wonderful and is always available to listen to any problems or frustrations you may be having. They try to work well with you to find where you're most comfortable but still push you to stretch and grow outside of your comfort zone. Every personality is considered important and valued. There are training sessions almost every week where we are able to learn more about our products and build confidence and professional knowledge. We are provided with lunch and fun treats/activities all the time and some days it doesn't even feel like you're coming into work.

Cons

Sometimes there are days with an overwhelming workload, but that varies depending on the department and individual ability.

avatar
WebstaurantStore Response
11y
Thanks for sharing your pros and cons; we are glad to hear you are enjoying your time with WebstaurantStore!
4.0
Dec 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Working at the WEBstaurant Store has been an amazing experience! Everyone is always looking forward to coming into work, and the people you work with make this job even greater. I have learned so much about business and people in my year of working here, and we also get free gadgets and food along the way! It is a great job to start out, and you can continue to work your way up. The more tasks you do, the more the pay- which is exactly how it should be.

Cons

Working in Customer Solutions, you have to work your way up in order to do what you would like to do in the company. Most of the time you start out doing something that is not in your field, but eventually management will make sure you find your place.

1.0
Nov 23, 2014

STAY FAR FAR AWAY

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Laid back environment Free lunches Flexible Schedule

Cons

MASSIVE amounts of immaturity Incredibly cliquey "Rotational" training is unfair and not properly explained from day 1. Management is young, inexperience, and unprofessional. 60 day probationary period includes having to discover things that they didn't train you on - and if you don't discover these ins-and-outs of the site on your own, they put you down personally and make you feel inadequate not only as an employee but also as a person. It doesn't matter how hard you work - if they don't like you as a person, they will make sure you don't stick around. I worked 9+ hour days the last 30 days at the company and I was told I was not "an excellent employee" and didn't meet their "excellent employees only" requirement. Discussion with upper management about your concerns puts a target on your back - as soon as you complain or voice your concerns you should just turn in your resignation. My first manager did not tell me I was not performing up to standards, by the time my 2nd manager spoke to me, I was 30 days in and it was too late to catch up. Might be good for a young person right out of college, but if you have any professional experience, STAY AWAY. They do not function as a professional company, and I felt like I was back in college with the mentality of the majority of the employees. It felt like pledging a sorority or fraternity.

avatar
WebstaurantStore Response
11y
Because of the bustling nature of e-commerce, WebstaurantStore employees get to experience a lot of different, real, situations within their training period. Many employees in a rotational position find that they enjoy the variety of getting to try out multiple departments and see where their skill sets fit the best. Regular meetings between employees and their supervisors during this training process are designed both for employees to receive feedback, and also to express any needs they may have in regard to learning new roles in the most effective way possible.
Viewing 505 - 507 of 518 Reviews

Glassdoor has 565 WebstaurantStore reviews submitted anonymously by WebstaurantStore employees. Read employee reviews and ratings on Glassdoor to decide if WebstaurantStore is right for you.