Does WebstaurantStore pay their employees well?

According to anonymously submitted Glassdoor reviews, WebstaurantStore employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at WebstaurantStore. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WebstaurantStore?

44% of WebstaurantStore employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WebstaurantStore 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at WebstaurantStore?

Customer Solutions Specialist (45) , Software Engineer (27) , Material Handler (22) , Order Picker (16) , Packer (15) , Customer Service Representative (9) , Manager (8) , Inventory Specialist (6) , Quality Assurance (6) , Team Leader (6) , Inventory Control Specialist (5) , Senior Software Engineer (5) , Team Lead (5) , Consolidator (4) , Content Writer (4)

What are the pros of working at WebstaurantStore according to real employee reviews?

"The company is great to work for and pay is good" ((in 60 reviews)); "Allows remote work and has a great culture." ((in 48 reviews)); "Great benefits (Healthcare is very affordable)" ((in 38 reviews)); "Friendly people up and down the ranks" ((in 27 reviews)); "Some coworkers were great (not all)." ((in 21 reviews))

What are the cons of working at WebstaurantStore according to real employee reviews?

"Had a good manager for a while and they left." ((in 13 reviews)); "No room to grow because of so much favoritism!!!" ((in 12 reviews)); "It now has become a place people stay for remote work and decent pay despite awful corporate culture, cold disconnected leadership, and poor treatment of long term employees." ((in 9 reviews)); "Upper management is horrible." ((in 8 reviews)); "Communication is awful even though they claim it's their number one focus." ((in 5 reviews))

What are employees saying about WebstaurantStore layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WebstaurantStore layoffs and their outlook for job security at WebstaurantStore in 2026.

What are the top reviewed WebstaurantStore locations?

Lititz , Tampa , Lancaster , Cumberland , Albany , Bloomsburg , Durant , Dayton , Madisonville , Aberdeen , Baltimore , Lebanon , Philadelphia , Buckhorn , Ellabell , Louisville , Baytown , Keyser , Pittsburgh , Atlanta , Albany , New York , Idabel , Mayfield , Austin , Texas City , Nashville , Muncie , Boiling Springs , Harrisburg

WebstaurantStore reviews

3.4

44% would recommend to a friend

(518 total reviews)

David Groff

71% approve of CEO

47% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.8

Senior management

WebstaurantStore has an employee rating of 3.4 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebstaurantStore employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

518 reviews

5.0

Nov 13, 2014

Great Place to Work

Customer solutions specialist

Recommend

CEO approval

Business Outlook

Pros

Friendly atmosphere, fun work environment, room for advancement, great benefits, good training, rapid growth, good work/life balance, great culture.

Cons

Sometimes too fast paced, but completely manageable.

WebstaurantStore Response

11y

Thank you for your input!

5.0

Nov 13, 2014

Great place to start a career and grow professionally

Customer solutions specialist team leader

Recommend

CEO approval

Business Outlook

Pros

They give increasing responsibility to those who want it and are good at what they do. In the 3 years that I have been with the company, I have consistently been given more and more responsibility as I grew professionally. The work environment is work hard play hard. A lot is expected of you (because they care about their employees growth), but there are many things in place to help promote a fun workplace (ping pong, test kitchen, weekly lunches, Nintendo Wii, Foosball, soccer events, etc.). Upper management is always looking for ways to help everyone achieve what they are looking for in a career. In short, if you work hard and learn your role, with all the continued growth the company is constantly going through, there is no reason that this place cannot be seen as a great career. You get out of it what you put into it.

Cons

Keeping up with the growth often demands a much faster paced work environment, but this growth is also their greatest strength. It helps attract individuals wanting to start in a company, learn, and grow.

1.0

Oct 21, 2014

Immature Leadership Led To Poor Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Relaxed environment Catered lunch almost weekly Good salary Flexible hours

Cons

Young, immature managers Excessively high expectations Not enough training Rigid, unforgiving probationary period No sick time Inadequate vacation time for new employees I wasn't given enough time to develop and instead was thrown out like I wasn't even a person with feelings, bills, and untapped talent. That's not how you treat educated people who show up every day and try their best.

WebstaurantStore Response

11y

New employees go through a 60-day probationary period involving hands-on training and group instruction. During this time each new employee has meetings with their managers to discuss progress and training needs to give them the best chance of success at WebstaurantStore. We are happy to offer frequently flexible schedules including paid time off that employees may use for sick, personal, or vacation days. While some of our employees find they benefit from the ability to work from home at times, our employees are not expected to do additional work from home outside of their regular hours.

Viewing 508 - 510 of 518 Reviews

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Jobs at WebstaurantStore

Remote Customer Solutions Specialist

Inbound Manager - Weekend Shift

Technical Business Analyst

Outbound Material Handler (2nd Shift) - 22/hr