Does WebstaurantStore pay their employees well?

According to anonymously submitted Glassdoor reviews, WebstaurantStore employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at WebstaurantStore. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WebstaurantStore?

44% of WebstaurantStore employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WebstaurantStore 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at WebstaurantStore?

Customer Solutions Specialist (45) , Software Engineer (27) , Material Handler (22) , Order Picker (16) , Packer (15) , Customer Service Representative (9) , Manager (8) , Inventory Specialist (6) , Quality Assurance (6) , Team Leader (6) , Inventory Control Specialist (5) , Senior Software Engineer (5) , Team Lead (5) , Consolidator (4) , Content Writer (4)

What are the pros of working at WebstaurantStore according to real employee reviews?

"The company is great to work for and pay is good" ((in 60 reviews)); "Allows remote work and has a great culture." ((in 48 reviews)); "Great benefits (Healthcare is very affordable)" ((in 38 reviews)); "Friendly people up and down the ranks" ((in 27 reviews)); "Some coworkers were great (not all)." ((in 21 reviews))

What are the cons of working at WebstaurantStore according to real employee reviews?

"Had a good manager for a while and they left." ((in 13 reviews)); "No room to grow because of so much favoritism!!!" ((in 12 reviews)); "It now has become a place people stay for remote work and decent pay despite awful corporate culture, cold disconnected leadership, and poor treatment of long term employees." ((in 9 reviews)); "Upper management is horrible." ((in 8 reviews)); "Communication is awful even though they claim it's their number one focus." ((in 5 reviews))

What are employees saying about WebstaurantStore layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WebstaurantStore layoffs and their outlook for job security at WebstaurantStore in 2026.

What are the top reviewed WebstaurantStore locations?

Lititz , Tampa , Lancaster , Cumberland , Albany , Bloomsburg , Durant , Dayton , Madisonville , Aberdeen , Baltimore , Lebanon , Philadelphia , Buckhorn , Ellabell , Louisville , Baytown , Keyser , Pittsburgh , Atlanta , Albany , New York , Idabel , Mayfield , Austin , Texas City , Nashville , Muncie , Boiling Springs , Harrisburg

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WebstaurantStore

WebstaurantStore reviews

3.4

44% would recommend to a friend

(518 total reviews)

David Groff

71% approve of CEO

47% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.8

Senior management

WebstaurantStore has an employee rating of 3.4 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebstaurantStore employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

518 reviews

5.0

Sep 8, 2014

I took a chance on a company I didn't know anything about and couldn't be happier!

Customer solutions

Recommend

CEO approval

Business Outlook

Pros

Work atmosphere is better than anywhere I've previously worked. I was given ample training and had the opportunity to grow my leadership within the company. Company really on the up and up. Very exciting future.

Cons

Starting salary is lower for someone with experience, but would be considered reasonable for someone fresh out of college.

1.0

Sep 3, 2014

Unethical management team, revolving door

Customer solutions specialist

Recommend

CEO approval

Business Outlook

Pros

If you’re buddies with the higher level management team, life is good. On the flip side - disagree with them once and you’re on the list to be terminated.

Cons

The Sr. Management team can’t be trusted and tries to make fools out of newer employees vs. providing them with the training they need. The Sr. Management team constantly plays favorites as well vs. making decision based on merit. Ex. One person will get fired for something and someone else does the same thing and they don’t even receive a verbal warning. = I’m searching for a new job as I'm writing this review.

WebstaurantStore Response

11y

WebstaurantStore strives for all its employees to be happy with their time at the company. We seek to address all issues appropriately and consistently. In the unfortunate event that an employee is let go, there may be other preceding issues or factors, known to that person’s manager, that play a role in the final decision. If there are specific issues you would like to address and do not wish to speak to your supervisor about it, please reach out to your supervisor’s manager or our Benefits Administrator to discuss.

1.0

Jul 20, 2014

Very unprofessional company to work for!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's a paycheck. Tip: Ask around what others make in the company since there are wide discrepancies in salaries at the Webstaurant Store. This will help you negotiate a higher salary at review time for yourself.

Cons

Very arrogant managers! They try to put on a good face but are smug, egotistical and lack ethics.

Viewing 514 - 516 of 518 Reviews

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Jobs at WebstaurantStore

Remote Customer Solutions Specialist

Inbound Manager - Weekend Shift

Technical Business Analyst

Outbound Material Handler (2nd Shift) - 22/hr

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Ratings by demographic groups

Reviews by job title

I took a chance on a company I didn't know anything about and couldn't be happier!

Unethical management team, revolving door

Very unprofessional company to work for!

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