WebstaurantStore reviews

3.4

44% would recommend to a friend

(165 total reviews)
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David Groff

71% approve of CEO

47% positive business outlook

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165 reviews

Reviews about "Compensation"

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1.0
Feb 15, 2019

Be very wary.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Weekends off Good pay Gifts (apparel, food) Nice coworkers (they often helped me get through the day when things were too much since we could all relate)

Cons

⦁ Horribly unrealistic goals especially for new hires (a direct example: being told to go X amount of days without making mistakes, lest one be penalized). How can humans predict when they will make mistakes? Can management go without making mistakes? Should employers be held to the same stringent standards they hold their employees to? If an employee has approached you civilly regarding a position they are not a good fit for, does that a) discredit their strenuous efforts in trying to fit that position and b) make it an even ground to demerit them? ⦁ Favoritism. You will be talked about inside and outside of work. If you rub elbows with the right people, you should be okay regardless how you treat your employees/coworkers, though. Also if you've worked there over a year. It's almost like a club. Your suggestions ultimately won't matter, either. They will be glossed over. Remember: you are replaceable. ⦁ Micromanagement. Every single thing you do will be analyzed, even irrelevant things such as politely apologizing to someone in an email chain ("we don't want them to think we don't know what we're talking about"). ⦁ Not an environment that fosters good morale: "We don't want to focus on what you're doing right. We want to focus on your mistakes." <--- This is a direct quote from a manager. Mistakes are useful for improvement, but telling a person that daily will affect their confidence. There isn't enough positivity for employees. People are not hearing what they're doing right to keep them encouraged to go forward. Just as the DiSC tests show, people have different personalities, learning methods and needs in a workplace. ⦁ Very high turnover rate regardless of tenure, which even new hires have noticed. That is a huge red flag of something amiss within the whole operation. It's one thing to have quality standards, but it's a whole different beast to have impossible standards. ⦁ "Cross-training." If you find a place you feel comfortable in and ask to transfer within the same department after you've cross-trained and the manager says they will look into it, do not get your hopes up. ⦁ PIP (Performance Improvement Plan): if you get this, be prepared to run 98% of the time. You can keep detailed records of the things you're improving on and it will not be enough; they will push it aside and directly tell you they are focusing on your mistakes. ⦁ Periodical reviews. If you are retained and your reviews go fine, still be on your guard. Why? Because you can still be written up for mistakes you made before the reviews, even though your reviews said you did fine and you weren't going to be terminated. If someone passes a test, why go back and give them detention for the answers they got wrong? At some point, these are all points that have emerged from direct observation and conversations with co-workers prior. Thanks for reading.

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WebstaurantStore Response
7y
We're sorry to hear this is how you felt during your time working for us. We are constantly looking for new opportunities in all aspects of the company, together with our focus on process improvement; therefore, we are constantly evaluating information. With that being said, we do our best to provide our employees with continual feedback, both good and bad, using that same information. We appreciate your review, and take your feedback seriously, since we are constantly working to improve in the way we communicate with others.
5.0
Feb 12, 2019

A Great Place to Work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’m a current employee who has been with the company for approximately three years now. I’ve had the chance of working for other companies in the past, so without hesitation, I can say that WebstaurantStore is a great place to work. The company offers great employee benefits, competitive pay, and a relaxed atmosphere. WebstaurantStore is very candid when it comes to discussing their core values. These principles are genuine and simple, like doing the right thing and caring about doing the little things well, the same values that society just assumes everyone does; however, I personally see signs of this every day. If you’re looking for a place that does not settle for mediocrity and rewards hard work, then WebstaurantStore is your place!

Cons

None that I can think of.

5.0
Jan 3, 2019
Recommend
CEO approval
Business Outlook

Pros

There's always a technical challenge that I can contribute to solving. Transparency is a pretty big thing here. You're never curious as to how business is doing as there are TV screens that display sales data in a dashboard format that are updated in near real-time. Compensation is very much competitive in the Tampa market (I verified this for myself using Glassdoor's salary tool). Especially if you take into account the annual performance bonus. Benefits are pretty good, and they actually get cheaper after a you've worked here a year (about a 20% reduction in health premiums for me). The 401K match and profit sharing plan actually contribute significantly to your 401K balance. Almost every week lunch is provided, sometimes breakfast too, and every once in awhile one of our customers will send us treats. A well stocked break room (soda fountain, coffee, tea, ramen, pop-tarts, etc.) is very much appreciated. The game room is awesome, with its crown jewel being the Mario Kart arcade machine (sorry Lititz, but it is a lot of fun). There is also a Foosball table, dart board, and a Wii. A fitness center is planned which will be a great addition (they are still building out the Tampa office). The standing desks are awesome. Super casual dress code is appreciated.

Cons

Having meetings that include employees in the Tampa and Lititz offices is sometimes difficult due to technological constraints. I'm not a big fan of the open office floor plan. The 401K vesting schedule is a bit aggressive. No sick leave.

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WebstaurantStore Response
7y
Thank you for your review! Flexible Spending Accounts is something that we are reviewing as an additional employee benefit, so your recommendation will be passed along. We will also continue to discuss the communication tools that our locations use.
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