Is Wells Fargo a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Wells Fargo have rated their employer with 2.0 out of 5 stars in 28 Glassdoor reviews. This is a lower than average score with the overall rating of Wells Fargo employees being 3.5 out of 5 stars. Search open Client Service Associate Jobs at Wells Fargo now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Wells Fargo .

Does Wells Fargo pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Wells Fargo with 3.0 out of 5 stars based on 28 anonymously submitted employee reviews. This is 20.9% worse than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Wells Fargo.

What are the top reviewed jobs at Wells Fargo?

Teller (2897) , Personal Banker (2431) , Bank Teller (2331) , Senior Software Engineer (880) , Software Engineer (818) , Lead Teller (798) , Personal Banker I (769) , Customer Service Representative (603) , Branch Manager (490) , Financial Analyst (472) , Analyst (456) , Service Manager (449) , Vice President (406) , Home Mortgage Consultant (354) , Personal Banker I (SAFE) (304)

What are the pros of working at Wells Fargo according to real employee reviews?

"Wells Fargo offers great benefits and will match what you contibute to your 401K up to 6%." ((in 6490 reviews)); "Good pay and that's all i can really think of other than that it's pretty bad to work here" ((in 3310 reviews)); "Work life balance is good but it usually depends on what group you work in." ((in 3263 reviews)); "Deal flow is decent and the majority of the people you work with are great." ((in 2192 reviews)); "Conservative credit culture is great because the bank tends to shy away from risky products." ((in 1405 reviews))

What are the cons of working at Wells Fargo according to real employee reviews?

"Poor management; each branch operates very differently depending on the branch manager (no consistency)" ((in 2644 reviews)); "Good managers have sound judgement and make good business decisions when dealing with customers on a day to day basis." ((in 1378 reviews)); "The referrals from customer service are horrible and upper management refuses to look into the problem." ((in 721 reviews)); "Poor leadership from the top very top heavy and no mid level management support any longer" ((in 534 reviews)); "Long hours and long nights" ((in 478 reviews))

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Wells Fargo

Wells Fargo Client Service Associate reviews

2.0

5% would recommend to a friend

(28 total reviews)

Charlie Scharf

5% approve of CEO

6% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.0

Compensation and benefits

2.4

Culture & values

2.3

Career opportunities

2.1

Work/Life balance

2.0

Senior management

Client Service Associate employees have rated Wells Fargo with 2.0 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a poor working experience there. Wells Fargo is rated 46% below average by Client Service Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

28 reviews

4.0

Feb 3, 2025

It is what you make of it

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Great people and meaningful work

Cons

Hard to advance if you're not friends with people in power

3.0

Dec 27, 2024

Great boss

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Great boss and colleagues Decent benefits

Cons

Mundane work Little room for growth without participating in the nepotism

2.0

Nov 9, 2024

From my experience

Client service associate

Recommend

CEO approval

Business Outlook

Pros

There are some great advisors at the firm

Cons

The back office is hard to deal with when you’re needing an answer. You may not get the answer you need the first time or you’re sent to someone overseas.

Viewing 1 - 3 of 28 Reviews

Jobs at Wells Fargo

Associate Financial Advisor

Sequim, WA

View job

Registered Client Associate

Client Associate (part time)

Associate Relationship Manager

Raleigh, NC

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Senior Registered Client Associate

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Wells Fargo Client Service Associate reviews

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