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Wells Fargo

Engaged Employer

Wells Fargo Customer Service Manager (CSM) reviews

4.1

1% would recommend to a friend

(10 total reviews)
avatar

Charlie Scharf

96% approve of CEO

Ratings by category

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Work/Life balance

3.1

Diversity & inclusion

3.0

Culture & values

2.4

Senior management

Ratings by demographic groups

Reviews by job title

10 reviews
4.0
Apr 27, 2026

Great company, but job stability is a concern

Customer service manager (csm)
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for, it you work hard and want to grow you have many opportunities for a career.

Cons

wait until they have established their new operating model & location strategy until applying to work there. My department or position was eliminated two different times in 4 years. great severance package was provided.

Viewing 1 - 3 of 10 Reviews
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Wells Fargo reviewsWells Fargo Customer Service Manager (CSM) reviews

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