Does West Bend Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, West Bend Insurance Company employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at West Bend Insurance Company. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at West Bend Insurance Company?

73% of West Bend Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated West Bend Insurance Company 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at West Bend Insurance Company?

Underwriter (13) , Commercial Underwriter (9) , IT Intern (8) , Claims Representative (6) , Underwriting Technician (6) , Claims Adjuster (5) , Associate Underwriter (3) , Commercial Lines Underwriter (3) , Senior Claims Representative (3) , Software Engineer (3) , Analyst (2) , Claim Representative (2) , Claims Intern (2) , Claims Technician (2) , Customer Service (2)

What are the pros of working at West Bend Insurance Company according to real employee reviews?

"Benefits are great and so is the atmosphere and culture" ((in 32 reviews)); "People are great" ((in 13 reviews)); "Great Culture and Values" ((in 12 reviews)); "The pay was good." ((in 11 reviews)); "Great campus (cafeteria, gym, trails)" ((in 10 reviews))

What are the cons of working at West Bend Insurance Company according to real employee reviews?

"Clueless management, employees getting demoted, fired, overworked." ((in 14 reviews)); "Employees are expected to know all the policies and their stipulations like the back of their hand, then the managers come in and magically bend the rules as is the policy is solely a guideline." ((in 8 reviews)); "Disconnect between upper management and mid" ((in 5 reviews)); "There wasn't any information shared about how they were going to increase and celebrate the diversity at the company; it was very passive and embarrassing." ((in 5 reviews)); "West Bend Mutual Insurance may be beautiful and flashy on the outside, but it hides a truly hideous culture." ((in 3 reviews))

What are the top reviewed West Bend Insurance Company locations?

West Bend , Madison , Middleton , Milwaukee , Waukesha , Chicago , Peoria , Eau Claire , Chapel Hill , Minnesota Lake

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West Bend Insurance Company

West Bend Insurance Company reviews

3.8

73% would recommend to a friend

(187 total reviews)

Rob Jacques

85% approve of CEO

75% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Compensation and benefits

3.8

Culture & values

3.8

Senior management

3.7

Career opportunities

3.6

Diversity & inclusion

West Bend Insurance Company has an employee rating of 3.8 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Bend Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

187 reviews

5.0

Jun 17, 2026

Great office environment, but work pace is slow

It intern

Recommend

CEO approval

Business Outlook

Pros

Great office with good cafeteria

Cons

Work is a little slow

3.0

May 15, 2026

Interesting technical problems, but a difficult environment for collaborative engineering

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Modern technology stack with opportunities to work on cloud systems, APIs, distributed architecture, and enterprise modernization efforts. There are smart engineers throughout the organization, and some teams genuinely care about delivering quality solutions. The technical challenges themselves can help accelerate growth in areas like Azure, React, system integration, and large-scale enterprise workflows.

Cons

The environment often felt highly results-driven without enough emphasis on communication clarity, collaboration, or healthy engineering alignment. Requirements and priorities shifted frequently while delivery pressure remained high. Many interactions across leadership and architecture boundaries felt transactional instead of collaborative, which could make engineers feel isolated rather than supported. Success often depended as much on navigating ambiguity and organizational dynamics as technical ability itself.

5.0

Apr 23, 2026

Great benefits and flexibility, but limited office locations

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Great benefits, flexibility, lots of growth opportunities.

Cons

There are only 2 office in the country.

Viewing 1 - 3 of 187 Reviews

Jobs at West Bend Insurance Company

Workers Compensation Claims Representative

Claims Representative III

Senior Property Adjuster - Southern IL

Underwriter - Monoline Workers Compensation

Associate Loss Control Representative

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West Bend Insurance Company

West Bend Insurance Company reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great office environment, but work pace is slow

Interesting technical problems, but a difficult environment for collaborative engineering

Great benefits and flexibility, but limited office locations

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