employer cover photo
employer logo
employer logo

West Bend Insurance Company

Engaged Employer

West Bend Insurance Company reviews

3.8

73% would recommend to a friend

(187 total reviews)

Rob Jacques

85% approve of CEO

75% positive business outlook

West Bend Insurance Company has an employee rating of 3.8 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Bend Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

187 reviews
2.0
Nov 24, 2025

Claims to be best place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The cafeteria (food) and building infrastructure are good.

Cons

The company lacks diversity and growth opportunities. It doesn’t appear to value employees’ ambitions, and there is limited scope for advancement or pursuing larger goals.

4.0
Nov 19, 2025

Great Company but Improvements Needed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People - everyone is so incredibly nice and willing to help whenever needed. It really makes new hires feel welcomed. Job Role - the role I am in feels like the right amount of challenging and when you get stuck there are a ton of resources you can use to get to the answer you are looking for. Benefits - the benefits offered are very good; great heath insurance, dental, vision, etc.

Cons

Technology - this is the biggest pain point for me personally. The systems/process is painfully dated and slow with lots of bugs that constantly need to be fixed. Seems like there is always an issue with something or something is broken. Processes - it feels like the process to do things is made way harder than it should be. If its one kind of request you send it to this team and if its another kind of request you send it to that team. This could be way more streamlined and eliminate the need to pass things off constantly for another team to handle. Compensation - the pay feels a bit lower than what it should be. While the home office has so many great amenities, remote employees aren't able to take advantage of it. It would be nice to offer other benefits to remote employees to offset the inability to be at the home office. Something like reimbursement for a gym membership based on meeting a certain number of check-ins in a year or a monthly stipend for internet expenses.

avatar
West Bend Insurance Company Response
7mo
Thank you for taking the time to leave a review and for sharing your feedback with us!
2.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, focus on engagement, attempt for focus on culture (even if it ends at that), advancement opportunities, relationship company focused (agency partners are great)

Cons

For a company of its size - they severely lack diversity, political with advancements - do as you’re told or they will hold your promotion over your head, upper management/directors as well as middle management are not in tune with the floor (those in the trenches), focused on growth more than their personnel as of late (adding a new employee every day of the year and ignoring what current employees are telling them), pay is not competitive with the market, paying new & inexperienced employees more or equally to tenured employees, if you want to advance you need to “play the game” and don’t ever have your own opinion/thoughts/suggestions, workload is unmanageable (work/life balance does not exist), extreme exodus of tenured talent in the last couple years (all levels), stuck in the past - need to be more agile to keep up with competition and more willing/open for change

avatar
West Bend Insurance Company Response
7mo
Thank you for sharing your experience and perspective. We value feedback that helps us improve and your thoughts around diversity, promotions, pay and leadership connections are important to us. Thank you for helping us grow and do better.
Viewing 7 - 9 of 187 Reviews

Glassdoor has 209 West Bend Insurance Company reviews submitted anonymously by West Bend Insurance Company employees. Read employee reviews and ratings on Glassdoor to decide if West Bend Insurance Company is right for you.