Does West Bend Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, West Bend Insurance Company employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at West Bend Insurance Company. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at West Bend Insurance Company?

72% of West Bend Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated West Bend Insurance Company 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at West Bend Insurance Company?

Underwriter (13) , Commercial Underwriter (9) , IT Intern (8) , Claims Representative (6) , Underwriting Technician (6) , Claims Adjuster (5) , Associate Underwriter (3) , Commercial Lines Underwriter (3) , Senior Claims Representative (3) , Software Engineer (3) , Analyst (2) , Claim Representative (2) , Claims Intern (2) , Claims Technician (2) , Customer Service (2)

What are the pros of working at West Bend Insurance Company according to real employee reviews?

"Benefits are great and so is the atmosphere and culture" ((in 32 reviews)); "The pay was good." ((in 12 reviews)); "Great Culture and Values" ((in 12 reviews)); "Great campus (cafeteria, gym, trails)" ((in 10 reviews)); "People are great" ((in 10 reviews))

What are the cons of working at West Bend Insurance Company according to real employee reviews?

"Clueless management, employees getting demoted, fired, overworked." ((in 15 reviews)); "Employees are expected to know all the policies and their stipulations like the back of their hand, then the managers come in and magically bend the rules as is the policy is solely a guideline." ((in 7 reviews)); "Disconnect between upper management and mid" ((in 5 reviews)); "There wasn't any information shared about how they were going to increase and celebrate the diversity at the company; it was very passive and embarrassing." ((in 4 reviews)); "West Bend Mutual Insurance may be beautiful and flashy on the outside, but it hides a truly hideous culture." ((in 3 reviews))

What are the top reviewed West Bend Insurance Company locations?

West Bend , Madison , Middleton , Milwaukee , Waukesha , Chicago , Peoria , Eau Claire , Chapel Hill , Minnesota Lake

West Bend Insurance Company reviews

3.8

72% would recommend to a friend

(188 total reviews)

Rob Jacques

85% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

West Bend Insurance Company has an employee rating of 3.8 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Bend Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

188 reviews

3.0

Aug 13, 2024

Opportunities for improvement

Customer service

Recommend

CEO approval

Business Outlook

Pros

Everyone is friendly, pays for CE

Cons

Not enough PTO, health insurance doesn't cover very much, not great work/life balance

2.0

Jul 27, 2024

ENTER AT YOUR OWN RISK

Service center associate

Recommend

CEO approval

Business Outlook

Pros

Benefits, nice campus, full cafeteria, trails, hybrid option (depending on the department)

Cons

In 23/24 WB had some major players retire/leave and the company had not recovered. Quality went downhill. New hires training new hires. Managers promoted by who they know and not skills or knowledge. My prior manager would not check with all affected departments when making the multitude of changes and it was always disastrous. The department and manager you are assigned make a HUGE difference.

5.0

Jul 14, 2024

Great place to work

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Excellent company with great associates and upper management. Very involved in the community. Beautiful campus.

Cons

Could have a more generous PTO plan.

West Bend Insurance Company Response

1y

We appreciate your feedback and are glad to know you're happy here. Thank you!

Viewing 34 - 36 of 188 Reviews

Jobs at West Bend Insurance Company

Investigator II – Special Investigations Unit ( Tennessee, North Carolina, Kentucky, Virginia )

Senior Investigator – Special Investigations Unit( Illinois, Indiana, and Michigan )

Workers Compensation Claims Representative

Claims Representative III

Associate Underwriter