Does West Bend Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, West Bend Insurance Company employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at West Bend Insurance Company. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at West Bend Insurance Company?

72% of West Bend Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated West Bend Insurance Company 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at West Bend Insurance Company?

Underwriter (13) , Commercial Underwriter (9) , IT Intern (8) , Claims Representative (6) , Underwriting Technician (6) , Claims Adjuster (5) , Associate Underwriter (3) , Commercial Lines Underwriter (3) , Senior Claims Representative (3) , Software Engineer (3) , Analyst (2) , Claim Representative (2) , Claims Intern (2) , Claims Technician (2) , Customer Service (2)

What are the pros of working at West Bend Insurance Company according to real employee reviews?

"Benefits are great and so is the atmosphere and culture" ((in 29 reviews)); "The pay was good." ((in 14 reviews)); "Great Culture and Values" ((in 13 reviews)); "Beautiful campus." ((in 11 reviews)); "good work/life balance and growing teams" ((in 10 reviews))

What are the cons of working at West Bend Insurance Company according to real employee reviews?

"Clueless management, employees getting demoted, fired, overworked." ((in 14 reviews)); "Employees are expected to know all the policies and their stipulations like the back of their hand, then the managers come in and magically bend the rules as is the policy is solely a guideline." ((in 7 reviews)); "Disconnect between upper management and mid" ((in 5 reviews)); "There wasn't any information shared about how they were going to increase and celebrate the diversity at the company; it was very passive and embarrassing." ((in 4 reviews))

What are the top reviewed West Bend Insurance Company locations?

West Bend , Madison , Middleton , Milwaukee , Waukesha , Chicago , Peoria , Eau Claire , Chapel Hill , Minnesota Lake

West Bend Insurance Company reviews

3.8

72% would recommend to a friend

(188 total reviews)

Rob Jacques

85% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

West Bend Insurance Company has an employee rating of 3.8 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Bend Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

188 reviews

1.0

Jan 25, 2022

Improvements needed

Commercial lines

Recommend

CEO approval

Business Outlook

Pros

Benefit package Profit sharing Nice campus Casual dress code

Cons

Toxic management Very limited long term remote work opportunities Uneven workloads between team members Favoritism and misogyny Major problems with policy management system I never felt like they cared about me as a person and contributor. And if I did do a job well, the only reward was even more work that I could never seem to keep up with. I didn’t feel like I had any actual control over my responsibilities - they really are just looking for “yes” people. Any time I would bring up valid points to management I could never get anywhere. Then when things didn’t go well I was the scapegoat. I do not miss working in this environment.

West Bend Insurance Company Response

4y

Your feedback is appreciated and we are thankful that you took time to share your review. We are sorry that you had a frustrating experience and wish you the best in your next position.

5.0

Jan 14, 2022

Great Company

Senior developer

Recommend

CEO approval

Business Outlook

Pros

Excellent work culture. Very family friendly, strong work-life balance.

Cons

None. If you have a problem with WBMI, it's likely not them. :)

West Bend Insurance Company Response

4y

Thank you for your review! We appreciate you taking the time to share your experience working at West Bend.

5.0

Jan 10, 2022

Great company!

Personal lines customer care

Recommend

CEO approval

Business Outlook

Pros

People and salary are the best

Cons

Old technology and IT issues

West Bend Insurance Company Response

4y

We appreciate you taking time to provide us with feedback and we are happy that overall you are pleased. Providing associates with dependable and efficient IT resources is important and we will continue to work toward that goal.

Viewing 91 - 93 of 188 Reviews

Jobs at West Bend Insurance Company

Customer Care Supervisor - Commercial Lines

Associate Loss Control Representative

3rd Shift Maintenance Specialist

Underwriting Technician

Claims Representative III