Does West Bend Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, West Bend Insurance Company employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at West Bend Insurance Company. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at West Bend Insurance Company?

72% of West Bend Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated West Bend Insurance Company 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at West Bend Insurance Company?

Underwriter (13) , Commercial Underwriter (9) , IT Intern (8) , Claims Representative (6) , Underwriting Technician (6) , Claims Adjuster (5) , Associate Underwriter (3) , Commercial Lines Underwriter (3) , Senior Claims Representative (3) , Software Engineer (3) , Analyst (2) , Claim Representative (2) , Claims Intern (2) , Claims Technician (2) , Customer Service (2)

What are the pros of working at West Bend Insurance Company according to real employee reviews?

"Benefits are great and so is the atmosphere and culture" ((in 31 reviews)); "The pay was good." ((in 13 reviews)); "Great Culture and Values" ((in 12 reviews)); "good work/life balance and growing teams" ((in 11 reviews)); "Beautiful campus." ((in 10 reviews))

What are the cons of working at West Bend Insurance Company according to real employee reviews?

"Clueless management, employees getting demoted, fired, overworked." ((in 15 reviews)); "Employees are expected to know all the policies and their stipulations like the back of their hand, then the managers come in and magically bend the rules as is the policy is solely a guideline." ((in 7 reviews)); "Disconnect between upper management and mid" ((in 5 reviews)); "There wasn't any information shared about how they were going to increase and celebrate the diversity at the company; it was very passive and embarrassing." ((in 5 reviews)); "West Bend Mutual Insurance may be beautiful and flashy on the outside, but it hides a truly hideous culture." ((in 3 reviews))

What are the top reviewed West Bend Insurance Company locations?

West Bend , Madison , Middleton , Milwaukee , Waukesha , Chicago , Peoria , Eau Claire , Chapel Hill , Minnesota Lake

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West Bend Insurance Company

West Bend Insurance Company reviews

3.8

72% would recommend to a friend

(188 total reviews)

Rob Jacques

85% approve of CEO

75% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Compensation and benefits

3.8

Culture & values

3.8

Senior management

3.7

Career opportunities

3.6

Diversity & inclusion

West Bend Insurance Company has an employee rating of 3.8 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Bend Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

188 reviews

3.0

May 13, 2025

Great Culture

Analyst

Recommend

CEO approval

Business Outlook

Pros

Great culture and work environment

Cons

Not much feedback and room for advancement

5.0

May 7, 2025

Great place to work

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, hybrid. Great insurance benefits (health and dental)

Cons

Over worked/ heavy claim load

West Bend Insurance Company Response

Thank you for your feedback! We're glad to hear about your positive experiences and we appreciate you sharing your perspective.

5.0

Apr 25, 2025

Awesome

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great leadership Room for growth Good pay

Cons

Meeting could often be emails

West Bend Insurance Company Response

Thank you for taking the time to write a review. We appreciate your insights!

Viewing 106 - 108 of 188 Reviews

Jobs at West Bend Insurance Company

Claims Representative III

Service Center Supervisor

Associate Underwriter

Associate Loss Control Representative

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West Bend Insurance Company

West Bend Insurance Company reviews

Ratings by category

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Great Culture

Great place to work

Awesome

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