Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 209 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 175 reviews)); "Good salary and esxpections of work" ((in 134 reviews)); "Good environment and culture" ((in 127 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,938 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,938 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Aug 8, 2016

Territory account manager

Recommend

CEO approval

Business Outlook

Pros

Great flexibility and absolutely great values company !

Cons

New regulations make it hard to get clients engaged

4.0

Jul 26, 2016

Perfect Work Life Balance

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

Employee friendly Innovative enrionment Global Leader in payment industry with Strong and Compliant Network

Cons

Need to adapt payment industry transformation quickly

5.0

Jul 25, 2016

Employment at Western Union Lithuania

Director of operations

Recommend

CEO approval

Business Outlook

Pros

Great teams working in transparent and results oriented environment. Lots of focus on the world best and newest working practices.

Cons

The flaws of mature complex organization with sometimes unclear or contradicting objectives, roles and expectations set for mid rank and especially senior managers.

Viewing 2473 - 2475 of 2,938 Reviews

Jobs at Western Union

Regional Sales Support

Retail Sales and Customer Service Associate in Phoenix

Product Manager, Compliance Systems & Analytics

Manager, T&E and Accounts Payable

Western Union

Western Union reviews

Company ratings over time

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Territory account manager

Perfect Work Life Balance

Employment at Western Union Lithuania

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