Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 214 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 201 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 169 reviews)); "Good salary and esxpections of work" ((in 137 reviews)); "Good environment and culture" ((in 131 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 89 reviews)); "Poor Leadership and path on the direction for the future" ((in 79 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 63 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,942 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Oct 4, 2020

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great environment, good bonus system

Cons

Low salary, not many opportunities

Western Union Response

5y

Thank you for leaving a review. We're thrilled that you appreciated the work environment and bonus system while you were with Western Union. We strive to foster an environment where employees are fulfilled in their work and are taken care of well through our Global Total Rewards program. However, we're sorry to hear about your experience with compensation and career growth. We do our best to provide competitive compensation packages based on annually reviewed salary market surveys and analysis and allocate opportunities equally based on contributions, skills, and experience. We appreciate feedback from both current and former employees and we will be sure to share it with the appropriate teams to continue driving positive change in the company.

3.0

Oct 3, 2020

Good company with no leadership

Manager

Recommend

CEO approval

Business Outlook

Pros

Infra, cafeteria, location, HR, Facilities

Cons

Leadership, work life, Promotion, Hike, Grade

Western Union Response

5y

Thank you for taking the time to leave a review. We are thrilled that you mentioned location, facilities, and HR as pros to working at Western Union! However, we are sorry to hear about the cons you experienced, particularly with leadership, work-life balance, and career growth. We understand the impact that leadership has on our employees, and we work hard to foster an environment where employees are able to achieve work-life balance. We also do our best to provide opportunities equally, based on knowledge, skills, and contributions. We take all the feedback that we receive to heart, and as a current employee, we highly encourage you to discuss your experience with your manager, or by answering our monthly WU Listens survey.

5.0

Sep 30, 2020

Great Company to work!

Escalations specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits, Growth Opportunities, Learning, Open Doors Policy, Schedules

Cons

Strict environment and dress code

Western Union Response

5y

Thank you for taking the time to leave a review. We're thrilled that you cited benefits, career growth, and office policies as pros to working in Western Union! We do our best to foster a work environment where employees can learn and develop in their careers. We appreciate all feedback we receive, and as a current employee, we highly encourage you to discuss your concerns with your manager or to answer our monthly WU Listens survey!

Viewing 2563 - 2565 of 2,942 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Manager, People Analytics & AI

Product Manager, Compliance Systems & Analytics

Vice President, Financial and Regulatory Reporting

Western Union

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