Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Sep 22, 2020

work

Recommend
CEO approval
Business Outlook

Pros

good working hours in the work

Cons

none none none none none none

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Western Union Response
5y
No cons?! That is what we love to hear! #WOOTWU We love that you are having such a positive experience as a #WUEmployee, and thank you for leaving a 5-star review.
4.0
Sep 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Good company benefits and competitive salary package

Cons

You have to adapt to the structural changes of the company quickly

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Western Union Response
5y
Thank you for your review. We're glad that you mentioned compensation and benefits as pros! Our employees do their best to help us move money for better and in return, we take care of our employees and their families by providing competitive salaries and a variety of benefits. We're sorry to hear about the con you experienced. We are in the middle of a very transformative time at Western Union, changing the way we work to improve customer experience and drive growth for the company. We want each employee to have a part in improving our collaboration, communication, and culture.
4.0
Sep 12, 2020

Overall happy

Recommend
CEO approval
Business Outlook

Pros

Incredible space to grow within the company

Cons

A big brave vision but actually passive in actions

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Western Union Response
5y
Thank you for your review. We're glad you experienced career growth opportunities while at Western Union. Employee feedback is important to us, and we are always looking for ways to better provide employees with the best experience. We will definitely share your comments with the appropriate teams to drive positive change in the organization.
Viewing 2566 - 2568 of 2,941 Reviews

Glassdoor has 3,803 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.