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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      58% would recommend to a friend

      (2,934 total reviews)
      avatar

      Devin McGranahan

      52% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Oct 12, 2013

      It was the best of times and the worst of times.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      WU offers a fantastic challenge for regional and global support to many different people and cultures. Money transfers to family members back home is greater than foreign aid. It is a great thing to help so many in very practical ways. WU is also innovating in mobile payments making it easier for people to send and recieve money.

      Cons

      W'U talks the talk but does not walk the walk in terms of racial diversity. Although there is more to diversity than race, there are no Blacks in senior management nor on the board of a company that prides itself on diversity. Explained as there are no qualified Black candidates when doing global searches for management positions does not suffice. There is also blatant sexist treatment of females.

      2.0
      Aug 27, 2013

      Stay away from IT

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary, flexible hours, nice people to work with directly.

      Cons

      Company is on a disastrous path - so many people in IT who really know things and who perform the actual work are being let go in favor of "freshie" consultants, who will receive minimal training - in many cases a large group is being replaced by a few people. This is the work of senior management, especially the CIO, and they are so disconnected from the actual work, they think this is a great idea. Literally everyone doing the actual work knows this is a huge disaster in the making. We have said as much on company surveys, but like the captain of the Titanic, the executives are committed to steering the ship towards the iceberg. In the end they will be dispatched, but irreperable harm will be done to the company.

      5.0
      Aug 22, 2013

      Best Employer

      Product head
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, open to new ideas, lot of international exposure

      Cons

      lot of processes to follow may become hindrance sometimes. overall processes are good

      Viewing 2893 - 2895 of 2,934 Reviews
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      Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.