Westgate Resorts reviews

3.3

55% would recommend to a friend

(977 total reviews)
avatar

Jim Gissy

60% approve of CEO

45% positive business outlook

Westgate Resorts has an employee rating of 3.3 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Westgate Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

977 reviews
1.0
Aug 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Fellow colleagues were friendly and pleasant to work with.

Cons

Westgate nickels and dimes their employees much lke the nickel and dime their timeshare owners. Force employees to lie to timeshare owners and constantly threaten to fire employees. Good employees have been let go for the smallest reasons. I suggest that if you are hired at Westgate, find another job immediately.

1.0
Sep 1, 2010

Mediocre company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Convenient location, employee covered parking, ski passes (sometimes), competitive pay.

Cons

Corporate Management has no idea what's happening on the local level. Owner of company sends emails to all employees with his political views, including who you should vote for during election season. Health insurance premium is more expensive than I have ever paid elsewhere.

2.0
May 27, 2021
Recommend
CEO approval
Business Outlook

Pros

There is free food. If you don't have a tour, you just get to chill on your phone and talk to co-workers/walk around the casino. You are an independent contractor so managers can't technically tell you to come to work the next day, a lot of people would just walk out and pick their days when to come.

Cons

Management is kind of all over the place. Everybody tells you something different. you get paid $72 a day buts its draw, meaning when you sell a timeshare, they will take your commission and subtract your draw. So you have to sell everyday. If you don't sell, eventually your draw maxes and they let you go. Its also very office politics. They hand out tours for you to take, but mainly hand them out to the high rollers and the top sellers. SO if you're at the bottom of the ladder, you might only get 1-3 tours a whole week! (while others are getting around 7-10 weekly) So it definitely sucks when you're new and only getting 1-3 tours a week. I felt like I was progressing at the company so slowly. And you would see the manager's cousin bringing the managers food and them feeding him multiple tours. Very office politics. Make sure everyone likes you and you are set. You are also an independent contractor so at the end of your tax year you must pay the government, so do your finances.

Viewing 16 - 18 of 977 Reviews

Glassdoor has 1,033 Westgate Resorts reviews submitted anonymously by Westgate Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Westgate Resorts is right for you.