Westlake Services reviews

2.8

34% would recommend to a friend

(462 total reviews)
avatar

Don Hankey

65% approve of CEO

33% positive business outlook

Westlake Services has an employee rating of 2.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Westlake Services employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

462 reviews
1.0
Mar 28, 2026

Toxic

Recommend
CEO approval
Business Outlook

Pros

Fast pace High impact Ever changing

Cons

Toxic work environment Executives all sleep with their employees Favoritism and unrealistic goals that determine your bonus

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Westlake Services Response
3mo
Thank you for sharing your feedback as a current employee. At Westlake, we’re committed to fostering a fair, respectful, and professional workplace where employees can grow and succeed. We have policies in place to help prevent unprofessional behavior or favoritism, and we take concerns in these areas seriously. We understand that the auto‑finance industry can be fast‑paced, and we’re proud of the many long‑tenured team members who have built meaningful careers here. Their experience helps shape the supportive and collaborative culture we strive for. Westlake maintains an open‑door policy, and we encourage employees to speak directly with their manager or HR so we can better understand and address any concerns. Your feedback and contributions matter, and we want to ensure your experience here supports your continued development and success.
1.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

-Starting pay is pretty good.* -There are some good people who work here**

Cons

-Accounting Management in general. -Incredibly rude, Occasionally to the point of abusiveness. -Sometimes they don't understand the projects they assign to you. -Dishonesty in general. Especially regarding performance based benefits/promotions or benefits they may offer you to stay with the company. -Blatant disregard for US Accounting standards (G.A.A.P.) when finance team or upper management doesn't like the financials they are looking at. -Not many paid holidays or PTO-think bare minimum. -Their health care options are far from the best. In fact they actually got worse since I started working there. -*While starting pay is good it is difficult to get a better salary or promotion unless you are talented at kissing up to management or if management believes you will quit without a promotion/raise. -**While you might meet some nice people working there the company has incredibly high turnover so you may not be working with them for too long.

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Westlake Services Response
3mo
Thank you for sharing your feedback. We believe it’s important to address your comments with clarity and transparency. At Westlake, our compensation and benefits programs are designed to attract top talent and support employee well being. This includes competitive bonus opportunities and recognition initiatives that highlight exceptional performance. We are proud of the many long tenured employees who have built successful careers here, and we remain committed to supporting growth at every stage. Our financial statements are prepared in accordance with U.S. GAAP and undergo independent external audits, which have consistently affirmed the integrity of our reporting. Our processes include standard variance analysis and analytical reviews aligned with industry practices. The staff accountant role does not participate in financial reporting or accounting policy decisions. We follow a structured, HR governed performance management process based on clear expectations, documented evaluations, and direct conversations. Employees are encouraged to provide input and raise concerns through established channels, and advancement is based on sustained performance and demonstrated contributions. We strive to maintain a workplace culture grounded in respect, integrity, and professionalism, supported by clear policies and an open door approach. Feedback like yours helps us continue strengthening the experience for current and future team members. We’re sorry to hear that your experience did not meet your expectations, and we appreciate your contributions during your time with us.
3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

good entry level job, learned alot

Cons

very much high pressure, high stakes

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Westlake Services Response
5mo
Thank you for your feedback. We’re glad to hear that you were able to learn and gain valuable industry experience during your time with us. We recognize that the auto-finance industry can be fast-paced, and we’re proud of the many tenured professionals who have built successful careers with us. Your time with Westlake is appreciated, and we wish you the best.
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Glassdoor has 481 Westlake Services reviews submitted anonymously by Westlake Services employees. Read employee reviews and ratings on Glassdoor to decide if Westlake Services is right for you.