Wheels Labs reviews

Let me start off with there is no parking for employees inside the gated property that the company is in you have to park in the street. They do not train at all company is very unorganized and unprofessional. They had me download 2 apps on my phone for the job to pick up wheels( e-bikes ) from a route they have sync in your phone. Bikes are all over town laying on the floor there was bikes on skid row full of dirt, urine, feces, vomit nasty stuff out there and the company just throws you out there with no gloves no mask nothing to protect the employee specially with all this COVID you would think they will be more professionals but nope they do not care. So I have a van full of dirty bikes then I get a text to don’t forget to drop off the bikes at the hubs which is a place to park bikes for customers where there is foot traffic. So I called the manager and I tell him don’t you think we should carry clean cloths and disinfectant spray and clean the bikes before we drop them off at the hubs and make them look presentable for the customers and get us some gloves and the proper tools for the task but no they don’t care. So if you find bikes that are broken you bring them back to the warehouse and drop them off I’m guessing that’s what you do but not sure since I wasn’t trained. Just because the bikes have handlebar grips that self sanitize don’t mean the bike are. So to anyone that rides these bikes be careful you don’t know where these bikes where a couple minutes ago

There's absolutely no company culture here, and no efforts to establish any. no 401k match, "unlimited" pto, which is just a way to say we're not gonna pay you for accrued time off if you quit or get fired Excuse for everything is "well, this is a start up." That's not a good reason to not accomplish basic things that should have been set up in the beginning. There is no path towards profitability. The COO's only strategy is to lay off employees. He'd rather lose good people than come up with a practical way to increase revenue. Lots of poor decisions that cost the company money, despite warnings from employees on the ground.