Jul 20, 2016
Wiley reviews
3.7
64% would recommend to a friend
Matthew Kissner
62% approve of CEO
43% positive business outlook
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5.0
Jul 14, 2016
Recommend
CEO approval
Business Outlook
Pros
The people are friendly and respectful toward each other. There is very much a collaborative mentality and people really do listen to each other’s ideas. The office is filled with well-adjusted, mature people, which I think is hard to say about a lot of places. Politics are minimal. Generally speaking, job satisfaction seems to be high. In the annual company surveys, this location tends to report pretty high satisfaction. The leadership in the Mpls office is solid. Even on those occasions that they make a decision that I would not prefer, I respect that it is well-reasoned and considerate of the employees. Decisions are generally fair. Even though it’s part of a large organization, our division maintains a more nimble, fast pace - which makes work fun. Managers are good about letting people explore roles that are not traditional for their role. It’s also nice to be working at a place that is vibrant and financially successful – which has been the case for all 13 years I’ve been here. The vacation days are very generous. Annual rises tend to be mostly cost of living increases, with the exception of promotions. Bonuses, however, are very generous. Medical benefits seem about average. I've been at the company 13 years (although I only planned on staying for 2). Work expectations are a fairly standard 40 hour work week, with flexibility in scheduling. People who like to work later generally get to work by at least 9:30. People who like to work early generally stay to at least 4. I honestly can’t remember ever hearing anyone complain about feeling overworked (although I’m sure it must happen from time to time).
Cons
In the Mpls office, working from home on a routine basis is generally frowned upon. Exceptions, however, seem to be made based on temporary circumstances. In the MPLS office, big changes in the direction of a project are not uncommon. The leadership prizes innovation. This is well received by a lot of employees, but if you are someone that needs a lot of predictability or routine in your daily work, this is something you should ask about. Frequent changes also mean that sometimes communication isn’t always as timely or thorough as some people would like. Turnover is consistently low. There have been a couple periods where a lot of people left in a short period, but over the 13 years I’ve been here, people seem to stay for a long time. Among those people who do leave, I would estimate: about a third are moving/retiring. A third found an opportunity somewhere else. And then a third are frustrated in some way. Among this frustrated group, probably about half are people that seem like they wouldn’t really be happy anywhere – but there is another half that seem to have a reasonable gripe. Overall, though, if you’re someone who is emotionally mature, you’ll probably find the environment to be friendly, fun, and fair.
1.0
May 23, 2016
Recommend
CEO approval
Business Outlook
Pros
Flexible schedule, lots of down time in the summer, company car, phone, etc... Good option if you already have multiple years of publishing sales experience under your belt and have decided that you want to make this industry a long term career. IF you have successful outside sales experience in a different industry, as I did before coming to Wiley, STAY AWAY. There are better opportunities for those who already have a solid outside sales background than publishing. Read the Cons below to know why...
Cons
Zero training, I mean LITERALLY zero training. It's sink or swim as you are given some online resources and a few conference calls to understand how to use the CRM and other technology, but than you're thrown in the furnace. I did not sink, but swam and was told I am on track for rookie of the year, but it was an awful experience working through all the tech issues, restructuring, lower quality of medical benefits with new calendar year (have been told they are on a steady decline), lack of leadership in the district, lack of synergy from their "mentor program" (its a joke), faculty will put blame on you for issues that are outside your scope of control (result of constant issues within Wiley), NO opportunity for growth despite what they will tell you as you initially interview with them, bonus structure sucks, etc, etc... I put in my notice after a full year of hard work, in which I've received multiple recognition's, and have heard radio silence from my manager. Eventually getting a very unprofessional email regarding my resignation. I understand that no one likes to see a good employee go, but please have the maturity and professionalism to see that the decision may be for that persons benefit and be supportive and wish them the best. Take it from many others on Glassdoor and someone who's been around the block with outside sales and STAY AWAY from Wiley and from publishing. There are MANY better options for the, ambitious, hard worker.
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