Is Wiley a good company to work for?

Wiley has an overall rating of 3.7 out of 5, based on over 2,426 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at Wiley to a friend and 44% have a positive outlook for the business. The best reviews about Wiley have been left by employees working as Intern , Software Engineer and Account Manager .

Does Wiley pay their employees well?

According to anonymously submitted Glassdoor reviews, Wiley employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Wiley. This rating has been stable over the past 12 months.

How satisfied are employees working at Wiley?

66% of Wiley employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wiley 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Wiley?

Software Engineer (61) , Editorial Assistant (39) , Account Manager (38) , Director (38) , Editor (36) , Manager (32) , Project Manager (30) , Enrollment Counselor (28) , Program Manager (25) , Intern (23) , Production Editor (23) , Sales (19) , Senior Manager (19) , Senior Software Engineer (19) , Managing Editor (16)

What are the pros of working at Wiley according to real employee reviews?

"Great place to work and people are great too" ((in 246 reviews)); "Good benefits (although the pension was frozen) and an on" ((in 183 reviews)); "Good work life balance (depending on your manager) Nice amount of PTO for all levels." ((in 179 reviews)); "Great colleagues to work with and the main reason I'm still there" ((in 156 reviews)); "Great team and department" ((in 52 reviews))

What are the cons of working at Wiley according to real employee reviews?

"Poor management of tasks" ((in 106 reviews)); "Salary is low and projects can be under resourced" ((in 105 reviews)); "Situated in a volatile industry and my biggest qualm is the low pay." ((in 103 reviews)); "Poor leadership: constant knee" ((in 45 reviews)); "It felt like a slow death and killed office morale, and upper management seems disinterested in revitalizing it." ((in 39 reviews))

What are employees saying about Wiley layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wiley layoffs and their outlook for job security at Wiley in 2026.

What are the top reviewed Wiley locations?

Hoboken , Indianapolis , New York , Orlando , Boston , Maitland , Oak Brook , Cary , Louisville , Minneapolis , San Francisco , Malden , Chicago , Jersey City , Medford , Newark , Somerset , Waco , Los Angeles , Tucson , Raleigh , Houston , Fishers , Stamford , Tampa , Hoboken , North Indianapolis , Bronx , Phoenix , Washington

Wiley reviews

3.7

66% would recommend to a friend

(2,182 total reviews)

Matthew Kissner

61% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Diversity & inclusion

3.8

Culture & values

3.5

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Wiley has an employee rating of 3.7 out of 5 stars, based on 2,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 12, 2021

Education focused, understaffed

Senior course content developer

Recommend

CEO approval

Business Outlook

Pros

Fellow coworkers are generally great, focused on producing a quality product, and customer service. Company is focused on education and research products, which is rewarding.

Cons

Perpetually understaffed, leading to staff being consistently over capacity in workload. Reorgs and layoffs in different parts of company approximately every year for the last 6-7 years. Increased outsourcing has not sufficiently taken burden from remaining internal staff, and quality has suffered. The company invests in external hires at the expense of existing junior staff advancement and compensation.

3.0

Jul 12, 2021

Great People, Awful Direction

Project manager

Recommend

CEO approval

Business Outlook

Pros

Co-workers really were like family. And the work was fun and challenging.

Cons

I worked there for almost 15 years. When I first started, it was a great place to work. But now? The leadership is ALWAYS changing RAPIDLY. The very top leadership stays for a year, makes a lot of changes based on zero experience in the industry, gets a $1.5m bonus then leaves so they don't have to witness the damage. And the cycle repeats. People with 10+ years in publishing/learning are at the bottom of leadership and they hire people from other totally unrelated industries to run the company and make AWFUL decisions. They should be promoting people from within the company. Why? Because the top leadership has no idea what goes on in the day-to-day business, or what it takes to get things done. So they make catastrophic changes that makes everyone else's jobs more difficult. Then they lay off the people who are struggling because of leadership's decisions. Then they scramble to patch the hole. No one is allowed to talk about who left or who is leaving, so the people that remain struggle to get things done with no clue who to go to in the missing person's absence.

Wiley Response

4y

I'm disappointed to hear that your experience at Wiley wasn’t a great one. Although you left our organization we really appreciate you taking the time to review as we do we want to continue to evolve as an organization. We want all our employees to be seen and heard and it is important that we understand where we can improve.

2.0

Jun 22, 2021

Not so great

Production editor

Recommend

CEO approval

Business Outlook

Pros

Nice people fir the most part.

Cons

Greedy company, loading work on us that was not in the original job description. No paid OT for having to work to meet their deadlines.

Viewing 232 - 234 of 2,182 Reviews

Jobs at Wiley

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Website Content Strategist

Email Advertising Operations Specialist

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Wiley reviews

Ratings by category

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Reviews by job title

Education focused, understaffed

Great People, Awful Direction

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