WillScot reviews

2.6

31% would recommend to a friend

(947 total reviews)
avatar

Tim Boswell

17% approve of CEO

26% positive business outlook

WillScot has an employee rating of 2.6 out of 5 stars, based on 947 company reviews on Glassdoor which indicates that most employees have an average working experience there. The WillScot employee rating is 28% below average for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

947 reviews
5.0
Nov 18, 2024

Great people Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company overall is very in tune with the market it represents. Good leadership is a plus. Team is like family. You can make a career here but it comes with effort and focus.

Cons

There is something negative everywhere you work. Mostly so many processes and training could be stronger.

1.0
Nov 17, 2024

Worst company I ever worked

Recommend
CEO approval
Business Outlook

Pros

I truly can’t think of anything.maybe constantly changing pay structure.

Cons

Dishonest practices that lead the customer into unknown excesses charges. This company will bill for damages that never happened. Market adjustment rates with no heads up to customer. Management creates a culture where reps have no choice but to lie and steal from each other in order to get a commission. They change commission structures as often as the wind changes direction. Never in the benefit of the associate and always in favor of the company. Constantly down your back for metrics. Then they hold meetings about the metrics and then ask why aren’t people meeting the metrics. Well it’s because we are constantly talking about them and never getting to work. As much as I wanted this company to work I lost my taste by dishonest business practices and decided to move on.

3.0
Nov 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Opportunities for Growth with in the company. Salary was fair for a sales position. M-F work week. Industry leader Decent benefits

Cons

1. Commission Structure Changes: Initially, the commission structure was highly rewarding, allowing for excellent earning potential. Over time, as the company grew, the goals became increasingly challenging, making it harder to achieve the same level of financial success. 2. Growth Strategy and Market Impact: The company’s approach to growth focused on acquiring competitors rather than organic development. While this expanded their market share, it often led to increased customer rates, which positioned the company as one of the most expensive options in the market. 3. Fleet Quality and Maintenance: The equipment fleet faced significant quality challenges. Despite charging premium rates, the company did not invest adequately in maintaining or upgrading units to meet customer expectations. Operational restrictions in the shop limited the ability to properly repair or improve the condition of the units. 4. Management and Work Environment: Managers were under pressure from higher-ups, leading to a culture of micro-management. Employees felt their autonomy was restricted as every detail of their week was closely monitored.

Viewing 118 - 120 of 947 Reviews

Glassdoor has 997 WillScot reviews submitted anonymously by WillScot employees. Read employee reviews and ratings on Glassdoor to decide if WillScot is right for you.