WillScot reviews

2.6

31% would recommend to a friend

(947 total reviews)
avatar

Tim Boswell

17% approve of CEO

26% positive business outlook

WillScot has an employee rating of 2.6 out of 5 stars, based on 947 company reviews on Glassdoor which indicates that most employees have an average working experience there. The WillScot employee rating is 28% below average for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

947 reviews
1.0
Jun 21, 2024
Recommend
CEO approval
Business Outlook

Pros

I got to be pretty close to a lot of my coworkers during my 4 years with the company and towards the end of my tenure that was the only positive aspect of the job. I thought I had found my forever job and company when I joined WillScot in early 2020 and leaving in 2024 was one of the best decisions I’ve ever made.

Cons

Territory Sales Managers at WillScot used to have the ability to earn great money if they put in the hard work. Corporate roled out “new and improved” comp plans in Sept 2023 and Jan 2024 that effectively caused more work for less pay. The decrease in pay along with extreme micromanaging, huge rate increases with no added value for the customers, horrible billing issues, and the oldest fleet in the industry caused the sales role to be an exhausting uphill battle on a daily basis. Would be a decent place to break into sales for a recent college graduate.

2.0
Jun 14, 2024

Call Center

Recommend
CEO approval
Business Outlook

Pros

The training weeks in Phoenix were a nice perk.

Cons

Job advertised was not the job that I ended up doing. I was hired as a TSM for the Portland market. I was told I would be out visiting clients 2-3 days a week with the ability to work remotely when I'm not in the field. That is not at all what happened. They had me making 40+ phone calls a day, sitting in an office 9 hours a day. The micro management was insane, they listen to all of your calls, track your lunch breaks, and overall treat you like a child. False advertising, poor management, and inappropriate behavior ruined my experience with this company. About a month into my job, my "manager" (if you want to call him that, because he was in charge of operations and did absolutely nothing sales related) straight up asked me to cut my hair because it was too long, then a week after that asked me unprovoked "are you a liberal?" then said he could tell because of my haircut. Not appropriate workplace behavior at all. That same guy made racist remarks towards Indians on one occasion. They also refused to pay my "guaranteed" commission for over two months, and I had to fight hard to eventually get the money that they owed me. Other representatives at my branch were also having issues with getting paid. The only positive experience I had was with Ron Bone. He actually showed empathy, and some semblance of leadership skills. For the rest of the branch, my suggestion would be to throw the rest of them out the door and start over.

Viewing 172 - 174 of 947 Reviews

Glassdoor has 997 WillScot reviews submitted anonymously by WillScot employees. Read employee reviews and ratings on Glassdoor to decide if WillScot is right for you.