WillScot reviews

2.6

31% would recommend to a friend

(947 total reviews)
avatar

Tim Boswell

17% approve of CEO

26% positive business outlook

WillScot has an employee rating of 2.6 out of 5 stars, based on 947 company reviews on Glassdoor which indicates that most employees have an average working experience there. The WillScot employee rating is 28% below average for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

947 reviews
1.0
Jun 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Used to be good comp. Not anymore Used to get a lot of freedom to do my role, now my boss breaths down my neck

Cons

-just did a round of layoffs nationwide. Operations, sales, customer support. Some I know to be good employees -Weird restructures in sales that didn’t make sense. My role didn’t change but my title did. I Lost the ability to sell singlewide units. -comp is utterly abysmal the last year or so. -quota switched to activations instead of orders. Activations are made or broken by your branch’s ability to deliver. Once you put the order in, you can only help so much. If your branch screws up you don’t make money. Activation can also happen months after the order. Expect to wait to actually get paid in orders. -ridiculous amount of “trainings” where you learn very little. Clueless trainers that couldn’t sell water to a dehydrated man. Just playing fake expert at their made up “trainer” jobs -worst micromanagement I’ve ever dealt with in a sales role. But that could just be my team -constant system updates that get rolled out with bugs. Transition in January was rife with issues. -c suite that you never hear from. Send forth the same executive all the time to be their mouthpiece and hide away in their ivory tower -multiple managers seemingly doing the same job, at least at my team, eland not contributing much -little support from those managers, just say “make more calls”. They never join our sales calls, never join us on the road, never get involved. Just hold meetings where they ask for more orders, more kpis. How about hopping on a negotiations call or joining me in an office visit? -operations understaffed, some people doing multiple jobs. Especially more so with “win locally”. As a seller this hurts my success because they are stretched very thin with so many hats to wear

1.0
Jun 8, 2024
Recommend
CEO approval
Business Outlook

Pros

The branch level employees are hard working, helpful and the best assets of the company they know the markets, issues and regional rules but shrink smaller and small with every poor decision made.

Cons

The comp plan is confusing and impossible to achieve, the ideas laid out by upper management don’t match the technology or the protocols put in place. The communication is non existent departments change policies frequently without leaving notice. The compensation is awful and just when you think it can’t get worse cause your working 80+ hours a week and still getting scolded they let people go that know what they are doing days after people quit and these are the only ones that know what they are doing, they exaggerate things so dramatically branch management is unable to perform its duties rationally.

Viewing 175 - 177 of 947 Reviews

Glassdoor has 997 WillScot reviews submitted anonymously by WillScot employees. Read employee reviews and ratings on Glassdoor to decide if WillScot is right for you.