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Willow Valley Communities

Engaged Employer

Willow Valley Communities reviews

3.7

76% would recommend to a friend

(89 total reviews)

Lisa Hawthorne

100% approve of CEO

69% positive business outlook

Willow Valley Communities has an employee rating of 3.7 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Willow Valley Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

89 reviews
5.0
Mar 25, 2019

Excellent Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful grounds, wonderful residents, great benefits, positive culture

Cons

fast paced, weekend work, holidays

avatar
Willow Valley Communities Response
7y
Thank you for taking the time to share your thoughts and experiences. We appreciate all of our dedicated Team Members and the impact you have on our Residents.
2.0
Jan 6, 2019

Disillusioned

Recommend
CEO approval
Business Outlook

Pros

Team members work hard for residents. This reflects the goodness in our world. They pay me well (though everyone else complains of being underpaid).

Cons

Unfortunately management doesn’t recognize the hard work of all team members. Working with dementia residents can be rewarding but is almost always challenging at any given time of day. Lakeside Is understaffed most of the time, call offs are rampant. I suspect this is due to poor morale rather than true illness. What’s worse is management & administration rarely pitch in to help. They do not embrace the concept of servant leadership. They say staff:resident ratios meet regulatory requirements but the reality is it’s unsafe for residents & staff with injuries happening frequently. Probably not a place I will stay long term even though they pay me well.

avatar
Willow Valley Communities Response
7y
We’re sorry to hear that you have had this experience. We take your comments seriously. Bringing this to light is the only way to create a path to working through your concerns. We’d like to learn more. Please call and speak to our HR department: 717-464-2741.
Viewing 58 - 60 of 89 Reviews

Glassdoor has 89 Willow Valley Communities reviews submitted anonymously by Willow Valley Communities employees. Read employee reviews and ratings on Glassdoor to decide if Willow Valley Communities is right for you.