Hours/Cancellations from clients and techs at times
Pay, limited raises
Travel between clients at times can be a bit much and you have little to no say on who you’re transferred to location wise
Caseload too high and often given work that you’re not exactly licensed to do
Excessive focus on billable hours but get upset if you do too much direct time with kids who don’t have any staff
Techs that last anywhere from 1 wk to 3 months who have zero care for challenging kids and just want to babysit “easy” kids
Techs that take advantage of system and just sit on their phones until upper management walk by
Techs that I’ve overheard talk bad about kids they work/ed with or have observed
Techs that do any/all of the above and somehow still get promoted
Work life balance absolutely non-existent
Seriously don’t move up if you love the kids the most in this job - you will REGRET it and miss being the person they connect with daily while also being super stressed about managing teams with barely any staff and limited staff who care at that who don’t seem to see that they are supposed to be providing this daily therapy that should be changing this kid’s life for the better