3.0
Sep 20, 2023
Great Benefits, Horrible Upper Management choices
Current employee, less than 1 year
Tampa, FL
Recommend
CEO approval
Business Outlook
Pros
- Great starting pay for entry level work - Incredible culture of diversity and inclusivity - Great perks and benefits (dental, vision, medical, ample PTO, free snacks and subsidized lunch, great working office, ability to work from home occasionally)
Cons
- Incessant changes in the name of improvement, but at the cost of agent burnout / mental health strain - Inconsistent knowledge/messaging among company (preaching of inclusivity, accommodation, employee well-being, but constantly increasing pressure to perform well via use of tedious and micromanaging performance statistics)