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      Workday

      Engaged Employer

      Workday Customer Success Manager (CSM) reviews

      2.8

      100% would recommend to a friend

      (9 total reviews)
      avatar

      Aneel Bhusri

      100% approve of CEO

      4% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.3

      Work/Life balance

      3.1

      Diversity & inclusion

      2.5

      Career opportunities

      2.2

      Culture & values

      1.7

      Senior management

      Ratings by demographic groups

      Reviews by job title

      9 reviews
      2.0
      Jun 24, 2026

      It was great then it wasn’t

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture at the peer to peer level. Excellent learning opportunities, good benefits and great name for resume.

      Cons

      Pretend to be transparent but a lot of smoke & mirrors. Significant cuts to comp plans & commissions that resulted in challenging pay cuts. While salaries were not reduced the OTE is no longer achievable and it’s a difference of thousands monthly, can’t even sell stock because it’s tanked. That being said, we’re disappointed in comp and stock but grateful to be employed because It’s no longer a matter of if you’ll be laid off but when.

      avatar
      Workday Response
      2w
      Thank you for being so candid. We view such concerns with high importance and would appreciate the chance to understand more about your experience. If there is additional feedback you want to provide, contact the People & Purpose team or explore other channels like our weekly Peakon survey questions, our Employee Relations mailer (employee.relations@workday.com), and our SpeakUp reporting hotline where concerns can be raised anonymously.
      3.0
      Jun 21, 2026

      Used to be better

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are ok Pay is not too bad Work life balance is good

      Cons

      Too many changes many layoffs lack of growth

      avatar
      Workday Response
      3w
      Thank you for your feedback. Our culture thrives thanks to dedicated Workmates like you, who uphold our values and drive industry standards. Your passion and commitment are invaluable to us. Thanks for being a part of our journey!
      4.0
      Aug 6, 2025

      Great Company!

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, collaborative team environment, good benefits.

      Cons

      Processes could be more efficient.

      avatar
      Workday Response
      11mo
      Thank you for sharing your experience at Workday. It is fantastic to hear you've enjoyed the team environment and benefits. We are pleased to hear life as a Workmate is a good one!
      Viewing 1 - 3 of 9 Reviews
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      Workday reviewsWorkday Customer Success Manager (CSM) reviews

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