Workhuman reviews

2.9

45% would recommend to a friend

(434 total reviews)
avatar

Eric Mosley

49% approve of CEO

36% positive business outlook

Workhuman has an employee rating of 2.9 out of 5 stars, based on 434 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Workhuman employee rating is 20% below average for employers within the Information Technology industry (3.6 stars).

Reviews by job title

434 reviews
5.0
Jan 4, 2022

.

Recommend
CEO approval
Business Outlook

Pros

Amazing work environment. Always felt part of the team and enjoyed every aspect of my time there

Cons

Was subcontracted in and would have lived to be employed directly.

4.0
Dec 28, 2021
Recommend
CEO approval
Business Outlook

Pros

- fantastic colleagues - good sense of 'team spirit' among agents - good benefits

Cons

- very little chance of progression within Customer Service as management positions are routinely filled with outside candidates or left empty for months - as a result, many talented team members leave the company or switch to other departments - communication between management and team could be improved - not enough (if any) training when procedures or policies change which leads to agents being dropped in the deep end and feelings of frustration

Viewing 409 - 411 of 434 Reviews

Glassdoor has 459 Workhuman reviews submitted anonymously by Workhuman employees. Read employee reviews and ratings on Glassdoor to decide if Workhuman is right for you.