Workhuman reviews

2.9

45% would recommend to a friend

(435 total reviews)
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Eric Mosley

49% approve of CEO

36% positive business outlook

Workhuman has an employee rating of 2.9 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Workhuman employee rating is 20% below average for employers within the Information Technology industry (3.6 stars).

Reviews by job title

435 reviews
1.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Some nice well intentioned colleagues.

Cons

Too many to list but at its core is a CEO who is too long in the seat. Hires poorly and removes anyone with fresh thinking. Has allowed a toxic culture to permeate which is ironic giving the public image Workhuman puts out. Fundamentally, this is a gift card business which has tagged onto employee strategy at large enterprise businesses. It has grown beyond anyone’s wildest dreams in terms of revenue, again down to the clients, not the CEO. Problem now is they have never diversified, are a one trick pony and the market is moving much faster.

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Workhuman Response
10mo
Thank you for taking the time to share your perspective. We’re proud of the work our teams do every day to support a complex business delivering AI-driven workforce and culture insights to our global customers and improving the working experiences of our end users through the power of recognition.
1.0
Jul 8, 2025

A sinking ship on it’s last legs…

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People in Dub office, benefits, salary is ok.

Cons

Oh - where to start? Used to be an amazing company on a great mission, but has fallen apart over the last 2 and a half years or so. CONSTANT lay offs - did a mass layoff in March 2023 and have been constantly laying off people silently since. Most recent mass layoff in May 2025 and also now July 2025, with more expected to come over the next 12 months or so. Zero job security and majority of staff in Dub office are looking over their shoulder or looking for a way out. Morale in the company amongst staff is at rock bottom, but leadership think everything is fine and try and paper over the cracks with ‘Summer Fridays’. Summer party cancelled, bonuses cut, no essential travel. Leadership will blame some big client losses and the economic environment, but they don’t realise that the people on the ground are the ones who will get the ship back on track again. CEO and most of the execs around him are clueless and are constantly changing direction, strategy etc and will just blame others for their mistakes. If you’re thinking of joining here, I’d reconsider.

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Workhuman Response
10mo
Thank you for sharing your perspective. We deeply value the people who have helped build our organization, and we don’t take that dedication for granted, especially during times of uncertainty and change. We understand that recent transitions have had a real impact on our humans, and we’re committed to navigating this period with clarity and care.
2.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Smart, passionate colleagues who genuinely care about the mission - Strong, mission-driven product that makes a real impact - Flexibility in remote work and overall work-life balance (prior to layoffs) - Opportunities to work on high-visibility projects and events like Workhuman Live

Cons

- Leadership decisions often feel reactive rather than strategic - Two rounds of layoffs in three years raise questions about long-term planning - Lack of transparency and empathy in how layoffs were handled - Disconnect between the internal employee experience and what the company promotes externally - Difficult to trust in job security, even after major contributions I believed in Workhuman’s mission. I poured myself into the work—because I genuinely cared about creating meaningful experiences for others. But the way the 2025 layoffs were handled told a different story about how employees are valued internally. This was the second round of layoffs in three years, which says a lot about the company's business strategy. But what felt especially disheartening was spending millions on a flagship event meant to celebrate employees and customers—only to lay off many of the very people who made it possible days later. Colleagues were let go before they had even unpacked their suitcases. Many had worked long hours preparing for and supporting the event onsite. It felt like a betrayal of the core values the company stands for. For a business that positions itself as a leader in employee experience, the lack of transparency, empathy, and foresight in this decision was deeply disappointing. Culture is built in moments like this—and unfortunately, the message was clear: we are all replaceable. If you’re considering working here, know that the mission is inspiring, the product is strong, and many of the people are incredible. But be cautious—what’s preached outwardly doesn’t always align with how employees are treated when the business hits turbulence.

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Workhuman Response
11mo
Thank you for sharing your perspective and it’s clear that recent events have impacted you greatly, understandably so. To continue to be in a position to invest in strategic growth areas, the volatility of the current times requires us to focus heavily on operational efficiency. We appreciate keenly though, that these business decisions impact people in a real way. As you rightly point out, part of what makes Workhuman a special place to work, is the people around you. Departing this community is a difficult process, as it is for many of the people who remain who have to say professional farewells to people who have become more than co-workers. We do our utmost to handle these challenging times with as much care and empathy as possible, but these deeply personal moments have an impact, and we recognize that. Our annual conference is a strategic pillar of our business and planned independently of organizational changes. That said, we understand the optics and the emotional impact of timing of business changes. We remain committed to learning from these experiences and we thank you sincerely for your impact on the people and the business during your time here, and we wish you all the best in what comes next for you.
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Glassdoor has 460 Workhuman reviews submitted anonymously by Workhuman employees. Read employee reviews and ratings on Glassdoor to decide if Workhuman is right for you.