Workhuman reviews

2.9

45% would recommend to a friend

(432 total reviews)
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Eric Mosley

49% approve of CEO

36% positive business outlook

Workhuman has an employee rating of 2.9 out of 5 stars, based on 432 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Workhuman employee rating is 20% below average for employers within the Information Technology industry (3.6 stars).

Reviews by job title

432 reviews
2.0
Jan 5, 2026

Strong product, but culture and practices made it hard to stay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ The platform itself is a real benefit. Using it internally lets you experience the product the same way customers do, and being able to redeem rewards for genuinely fun and meaningful items is a nice perk. + The product solves a real problem and, when it works well, delivers on its promise.

Cons

- Leadership often feels misaligned and reactive, with limited clarity or consistency. At times it is unclear who is steering the ship or where it is headed. - There are two very different types of leaders. Some are genuinely strong leaders who care deeply about people and want to do good work. Others lead from fear and insecurity, creating an environment where self-preservation outweighs collaboration. - That fear-based behavior is modeled at the top. The Chief of Staff and CHXO are clear examples of leaders whose approach sets a toxic tone for the broader organization, making cultural change extremely difficult. - Psychological safety is low, and many employees do not feel safe speaking up or offering dissenting perspectives. When they do, there are offen consequences. You have to be very careful who you confide in or share information with out of risk of saying the wrong thing to the wrong person. In my tenure I witnessed multiple examples of very strong performers being pushed out because they didn’t pander to certain status-driven executives - There is a notably high rate of turnover within Human Resources (among other teams). Given the company’s mission and market positioning, this should be viewed as a serious warning sign. - The hybrid work model feels rigid and out of touch with how people actually do their best work. Especially for a company called Work”human” - Compensation is well below industry averages, and there is little investment in professional development or career growth.

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Workhuman Response
4mo
Thanks for sharing your perspective, and we genuinely wish you the very best in your next role. As a business, we continue to evolve our expectations of how we operate, with a stronger emphasis on accountability, clarity, and efficiency at every level. As we scale and mature as an enterprise organisation, this includes making deliberate choices about how we work together, how decisions are made, and how responsibility is owned across the business. One example of this is our hybrid working model, which reflects the standard approach across many enterprise environments and supports collaboration, execution, and shared accountability. We recognise that these evolving expectations, particularly around more accountable leadership and post-pandemic hybrid ways of working, won’t suit everyone. However, we believe they are necessary steps to support the long-term health, performance, and sustainability of the business. From a data perspective, our voluntary turnover remains strong relative to external tech benchmarks. In 2025, company-wide voluntary turnover was 9.5%, with HR at 10%. In areas where turnover is higher, such as engineering, levels remain well below market thresholds (which is 20-23% in Ireland!!!). We see this as a reflection of the many humans who continue to find purpose, opportunity, and positive experiences here We appreciate feedback, positive and critical, and remain committed to holding ourselves to high standards as we continue to evolve how we work and lead.
1.0
Dec 29, 2025

False branding

Recommend
CEO approval
Business Outlook

Pros

People on the ground but they are stressed out! Pay is good but it needs to be as you have no autonomy’and poor leadershi.

Cons

Don’t practise what they breech! Without Human its only work is false advertising. It’s all work! Chaotic with constant change.CEO decides and all leadership follow like sheep. No radical candour and no p safety. Most people are highly stressed. Don’t want people who question, just want yes please. Very immature org.

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Workhuman Response
5mo
Thanks for submitting this feedback. There have been a lot of changes in our org structure and ways of working at Workhuman, particularly over the last 18-24 months. This is to be expected as we move away from a mature scale up into an enterprise environment, in terms of processes and structure. We understand that this can sometimes feel like decisions are moving further away from people as we build new decision making frameworks, particularly if you have been here for some time, as you have. This change is required though, to ensure we grow in the right way. In terms of our commitment to making work more human, we make every effort to make our workplace as human centered as it can be. This is evidenced by our internal Spark program which offers our employees a truly world class and unique recognition experience, which also results in a constant flow of recognition and human engagement for all our employees. Our Workplace Experience team also works hard to deliver outstanding employee led experiences and services every day. We're sorry to hear that these things haven't translated into a positive working and workplace experience for you and we would encourage you to talk to your leader or HX Strategy Partner, in confidence, and see if some of the structural issues you have described can be addressed.
5.0
Dec 7, 2025

Solid place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice perks, office, catering etc...

Cons

location of office in parkwest is not ideal

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Workhuman Response
6mo
Thanks for taking the time to share your experience. We wish you all the best in whatever comes next.
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