World Wide Technology reviews

4.0

78% would recommend to a friend

(2,521 total reviews)
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Jim Kavanaugh

89% approve of CEO

79% positive business outlook

World Wide Technology has an employee rating of 4.0 out of 5 stars, based on 2,521 company reviews on Glassdoor which indicates that most employees have a good working experience there. The World Wide Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jul 19, 2019

Operations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Healthcare, team outings, and Stanley Cup appearance...

Cons

Being a growing company is no excuse for the amount of miscommunication, chaotic atmosphere, and just horrible leadership. There are definitely areas of the company where the “GPTW” image is true, but operations Order Ops is not one at all. This is an area of the company which is not treated remotely like other departments. It is not just the customers which cause stress for the teams, look at the feedback around the leadership. It’s been pretty consistent for a very Long time, also, No career path, job art ( restructuring of roles) is a joke which everyone knows is another example of lack of leadership and communication is causing stress, especially when our pay could be changing.... and we have people just getting moved to positions they don’t even want (Production Control) but feeling like they have to when they get pulled into random meetings or they will lose their job. Not sure how the company is listening when nothing changes....

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World Wide Technology Response
6y
Thank you. There is still a lot of work to do with your team. I can assure you the Executive Team including your VP are fully engaged and listening. I think there is more progress being made than realized but I get it. Thanks for your patience and hard work.
1.0
Jan 30, 2019

Lost faith in this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health insurance, and PTO benefits.

Cons

ITC/NAIC 2 MANAGEMENT!! Where to begin? Firstly, a good majority of the ITC/NAIC management doesn’t belong where they are! There are several Supervisors who have that position not because of experience or knowledge, but because they are "best buds" with their manager. Secondly the favoritism here is out of control. You only get promotions if you’re the manager or supervisors are your drinking buddy, not if your qualified. I have seen many good employees come and go because of this and it’s a shame. Same can be said about raises, if you’re the supervisors drinking buddy then you get a good review and get an above average raise percentage. Also, I have seen the way supervisors talk to their teams, very poorly, they talk down to them, act like they are stupid or just plain ignore them. I have also seen an employee cry because of a supervisor 3 separate times, never in my life have I seen this, I've worked for some horrible companies and never saw that. Very unprofessional. The core values have become nothing but a joke, management makes us repeat them like parakeets and they don't follow them their self's. I keep seeing replies from HR on here about how to talk to your manager or go a level up or talk to HR rep at the site... That doesn’t work, if you bring it to HRs attention they just brush it off like it’s nothing or they say well we need to coach them up or let them know how we feel. I know of supervisors who have had people go to HR on them several times, how many times are they supposed to get coached up or talked to higher ups before something is done? I no longer believe in the coaching up or coaching out, good concept if you follow through. Many people don’t go to HR or the next level of management or even coach up their supervisors because of fear of retaliation, they say “oh that doesn’t happen” or “we don’t do that”, I’d like to call their bluffs on that, because they will talk down to you or give you horrible reviews and do anything in their power to make your life feel like hell.

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World Wide Technology Response
7y
Thank you for sharing this. Coaching is a very important part of our culture. It’s intended to help make us all better by pointing out things that we can improve upon (and we can all improve in some areas). No one should ever be made to cry. Thanks for the feedback on HR as well. Employees should be comfortable bringing issues to HR and be assured that there is no retaliation and information is treated confidentially. You may not always agree with the answers you receive from HR but discussions should always be professional. Thanks again and feel free to reach out to me directly. Good luck.
3.0
Oct 2, 2018

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, work environment, parking, clinic,

Cons

Growing politics, nepotism, not as many opportunities for women to advance

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World Wide Technology Response
7y
Thank you.
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