Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,552 total reviews)
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Tofiq Malik

63% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Aug 4, 2023

Very negative experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great to have a large retailer to add to your portfolio of work. Especially as there are not many in the Humber region.

Cons

I was unfortunate enough to join the business just before Covid hit. As a relatively new starter, this time brought significant uncertainty about the role and the future. A month or two into the lockdown, I was brought back full-time to the office, with no possibility of working remotely. During this time, whilst there was signage and guidance to meet the legal obligations the company had. The general attitude of most employees, and management, was that it didn't apply to them, which led to a very uncomfortable working environment. Add to that the huge workload due to staff cutbacks, and it made for a very difficult time. "Post-Covid", the business did continue to pick up, but the politics of the business became an even greater issue. Whilst I built up my own network of colleagues across the business who were fantastic, there were also many out there who would happily stab you in the back for their own gain. Unfortunately, the reactive nature of the business, and the toxic environment meant you had to spend more of your time "playing the game" and fighting "fires", than actually doing the job properly. In the end, most of the great colleagues moved onto pastures new, and I don't blame them. As my latter months with the firm neared, the constant pressure, anxiety and stress massively affected my health and ultimately was the main catalyst for me leaving. At Wren, the attitude is to get you out the door as soon as possible once you hand your notice in. I was keen to finish my projects and work the full notice period. However, within a week, that had been reduced down to 2 weeks, to "you must leave today", with no reasoning whatsoever, and was swiftly escorted off the premises in front of my team. VERY humiliating.

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Wren Kitchens Response
2y
Thank you for taking the time to share your thoughts about your experience at Wren Kitchens. We value all feedback. It's regrettable to hear that your time with us coincided with the challenges posed by the onset of the Covid-19 pandemic. We're glad to hear that you had the opportunity to build strong relationships with colleagues who supported you at the same time. We continually strive to create an environment where all employees feel valued, respected, and motivated to contribute their best efforts. Should you wish to discuss your experience in more detail, please feel free to reach out to us at letstalk@wrenkitchens.com. We value your input and would appreciate the opportunity to hear more from you. Thank you again for your time and your contributions to Wren Kitchens. We wish you all the best in your future endeavours. Thanks, Wren Kitchens
2.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Potential to earn good money

Cons

Poor management Commission is discretionary "Free issues" - taking money out of your Commission Head office don't care about the showroom staff The designers seem to be actively disliked by sales directors

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Wren Kitchens Response
2y
Thank you for sharing your thoughts on your experience at Wren Kitchens. We value your feedback, and we're glad to hear that you recognise the potential to earn good money. We understand that management plays a crucial role, and we're committed to fostering a positive work environment and ensuring fairness for all employees. If you have more insights to share or any other feedback, please don't hesitate to reach out to us at letstalk@wrenkitchens.com. We genuinely value the opportunity to learn from our employees and make positive changes. Thank you for being a part of Wren Kitchens, and we look forward to making your experience better. Best regards, Wren Kitchens
5.0
Jul 14, 2023

Training week review!

Recommend
CEO approval
Business Outlook

Pros

Been a great week with lots of knowledge to gain and the presentations were well made, but the groups I feel should be more than 2. Once we get to the planner, Josh has been a great support and giving us great advice in how to do what we need and really is a fantastic support in preparing us for the test sessions.

Cons

Monday feels like a really slow day, the tour and the photos, after a long journey (might not have been the case if I came night before), a fair bit of waiting around, was difficult to motivate.

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Wren Kitchens Response
3y
We're thrilled to hear that you had a great week and found it to be a valuable learning experience. Thank you for sharing your feedback with us. It's wonderful to know that you enjoyed the presentations and gained valuable knowledge during your time with us. We believe in providing informative and well-structured presentations to enhance your learning journey. We're glad to hear that Josh made a positive impact on your training experience. Providing excellent support and guidance to our team members is a top priority, and we'll be sure to pass along your kind words to him. Our trainers are dedicated to helping everyone succeed and feel prepared for their roles. If you have any more suggestions or feedback, please feel free to share them with us at letstalk@wrenkitchens.com. We're here to listen and make your experience even better. Thanks, Wren Kitchens Team
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