Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,549 total reviews)
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Tofiq Malik

63% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
May 7, 2016

Liars, cheaters and con artists

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pays really well. Lovely showrooms. I've sat here for 15 minutes and there really is nothing else to put as a "pro". Still got my free mug.

Cons

Employed 2012 - 2014. Long hours. Business mobile that you must answer at all times. Black and white, boring uniform. Lied about paying staff a quarterly bonus. So much pressure and so may threats. Everybody is expendable. Lack of training for people who are new to the kitchen industry, I've been designing for years so luckily I saw through the lies. I was ashamed to sell their kitchens. Missing parts, damaged doors. Absolute rubbish turning up on delivery. Customers crying and yelling at you, understandably with how frustrating things were for them. Getting any help from higher up or customer services was like getting blood out of a stone. Issues went on for months. It was soul destroying. It's bully tactics. When I found a suitable new employer I handed in my notice. But I didn't end up working my notice. I left the same morning. I've never looked back. They still owe me and many others money. They care about nothing but lining their pockets. Close them down.

1.0
Apr 11, 2017
Recommend
CEO approval
Business Outlook

Pros

You receive the week prior to Christmas off, but hours are owed after Christmas when you will be working in excess of 80 hours for the next 4 weeks! Training worth going on for new designers. You can manage your profit margin, but beware of bringing management in as they will strip it if the sale is needed for the store.

Cons

No job security, No support from management, No guidance or support if you need it. Measured on compliance , but you can't see your figures, reliant on a board being updated! Constant range changes...email about new unit sizes .....2 weeks later once these gave been planned and sold..oh we can't make these so no longer available!. Cad planner is the absolute worst I've known. Slow , sluggish, freezes and crashes. Can't dress the room and the visuals are bad compared to competitors. Have no authority to sort customers issues out, it has to go through customer services.. these guys will charge any issues to you and cost you 50% free issues, no matter whats happened. Bullying from management watching social media pages and policing staff!! Not employing 'designer's' but sales staff. As a qualified designer, it shocked me what some designers had sold!, get the feeling it isn't taken seriously ....plan checks in store by new staff who can't plan...so faults are not highlighted. Constantly recruiting so the can constantly get rid before you have been there 2 years! Coincidence there are about 40 'very positive' comments these last 2 weeks, guessing a memo went out to staff to comment!... Speak up and your days are numbered, managment look after each other.

1.0
Jan 30, 2017

Avoid at all costs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. None. None.

Cons

Where do I start? You work a lot of hours. Constantly being bullied and lied to for nothing because they tell you your wages are good but in reality you get paid practically nothing for what you have to put up with. Absolutely disgusting behaviour. Upper management are the worst. Conference calls at all hours. Threatened with your job constantly. I'm surprised the company is still going. I will be going to the press to let others know how bad it is.

Viewing 151 - 153 of 2,549 Reviews

Glassdoor has 2,609 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.