Wrike reviews

4.0

77% would recommend to a friend

(616 total reviews)
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Thomas Scott

83% approve of CEO

64% positive business outlook

Wrike has an employee rating of 4.0 out of 5 stars, based on 616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wrike employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

616 reviews
3.0
Feb 20, 2019

Not for everyone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice group of people, great offices with sit-stand desks, MAC's as standard tech, good benefits like healthcare, dental, free meals and snacks.

Cons

It may just be the Dublin office but Wrike definitely seems to have a "type", and if you don't fit that bill you'll find it hard to fit in. It genuinely seems that all the people who do well here are in their 20's and 30's with a "party hard" attitude (it's standard for everyone to be drinking at the weekly staff meeting and most social events seem to centre around alcohol e.g. the monthly company sponsored event "Thirsty Thursdays"). The company is growing very rapidly and struggling to put the appropriate foundations for larger successful business in place, but no one wants to hear suggestions for how things could be improved. They seem to only want "yes-men" who love the party-hard culture (if that's you you'll love it here but if you are someone who doesn't drink the kool-aid and perhaps challenges the status quo, you'll probably be miserable). A lot of managers have been promoted from within so don't have the experience needed to really manage and coach their teams, which adds to the "party-hard, figure it out as you go" culture but is very frustrating if you're trying to develop professionally.

4.0
Feb 12, 2019

Bad mgmt degrades the team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wrike was one of the best companies I worked for. Amazing colleagues, you feel you are responsible for your work, because everything is visible: your results, quality of work etc. I have made plenty of cool friends and felt how fast we are growing and moving. I hoped self-managed team is extremely efficient, everyone is very supportive to each other and the only thing you need is "mentoring" style management, to help you grow.

Cons

Things has changed. Micro-management, manager who acts all the opposite to what today Tech world management postulates of a good management. No appraisals for your work, if you do something wrong it is your fault, manager will never protect you. If you need an advice "go do it yourself", manager is "manager", not mentor or your coach. Wrike I used to and where I came to became into what I never wanted to be in.

3.0
Feb 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Wrike is the epitome of what companies strive to create when it comes to finding great people and creating an awesome workplace culture. The CEO is quite literally a genius and the product is easily best in class. Wrike is not a niche application which means you can sell to just about anyone, but this will also require a strong understanding of its capabilities to tailor demos to your audience. The Customer Success Team is extremely knowledgeable and helpful. They are often extending the olive branch so long as you do not take advantage of their time and consideration.

Cons

Wrike has a fairly steep learning curve. There are constant product releases and product improvements that are not always communicated very well to the customer facing team (Sales, CS, PS). This can create headache and unnecessary frustration . The new sales management has done considerable damage to the sales culture and sales team. There was an alarmingly exponential increase in turnover since the new Sales Management took over January 2018. They instituted a comp plan with a sliding scale "decelerator" that did significantly more damage than any accelerator could do good. You quite literally were forced to sandbag & hide deals to ensure you were aligned to hit quota the following month. The implementation of this decelerator was pretty shocking considering they pay their SMB/MM AE's well under the industry average. Think of it like being kicked while you're already down. Missing two months in a quarter will cripple your paycheck. **As a clarification that I am not biased, look up the sales managements last company on Glassdoor (Both CRO and VP came from the same org). History clearly repeats itself, and what they are doing does not work, hasn't worked, and continues to damage.** SDR Candidates BE WARNED: The SDR team has without question the highest turnover of any department at Wrike. They are considerably underpaid and have a very convoluted commission plan that their own management cannot clearly explain or articulate with reasonable comprehension. Last year there was an issue around comp plans that resulted in 90% of the team not hitting quota or being paid what they had been all year. It was written off as a "clerical error" and never addressed again. SDR's are treated as expendable and are worked into the ground.

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Wrike Response
7y
Thank you for sharing your feedback and concerns. In order to give some more context here, I’d like to provide some clarification in terms of business results and employee satisfaction. The company successfully doubled its revenue from 2017 to 2018. Our employee net promoter score for the sales team also increased by 8 points from 2017 to 2018. This data actually suggests that we have seen improvements in the culture and engagement levels of our employees with the addition of new leadership on the team. We also found in our 2018 engagement survey that 90% of sales team members feel their manager provides what is needed to be successful in their role. Sales team members continue to hit and/or exceed goal, with an average attainment rate over 100% in 2018. Additionally, we use salary surveys and target the compensation range of similar companies in a higher revenue bracket to ensure we pay competitive to the market. We have also made a considerable investment in our SDR team. We added a second manager to the team and revamped career pathing. Since instituting these changes in 2018, approximately 50% of the team has already been promoted into closing roles at Wrike, while the remainder continue to up-level within the SDR org. Wrike is also continuing to invest in both product and functional enablement. We have hired a new Head of Global Enablement and will be launching a Values Based Selling enablement program in June. If you'd like to report any additional concerns, please feel free to contact us at hr-us@team.wrike.com
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Glassdoor has 648 Wrike reviews submitted anonymously by Wrike employees. Read employee reviews and ratings on Glassdoor to decide if Wrike is right for you.