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      XLA

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      XLA reviews

      3.6

      61% would recommend to a friend

      (88 total reviews)

      Gary Slack

      81% approve of CEO

      52% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      3.8

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Senior management

      3.2

      Career opportunities

      XLA has an employee rating of 3.6 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have a good working experience there. The XLA employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      88 reviews
      1.0
      May 12, 2018

      Please don't come back to Vermont

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      none, and don't pay any attention to the company response, it is far from honest or genuine.

      Cons

      The company was a subcontractor here in Vermont for the Homeland Security Tip line, there was no leadership, concern for employees or communication with the client. Pay was $15.00 hr/ the company charged the client more then double. All workers got was two 15 minute breaks per day. In April we were told the contract would run until September, everyone was laid off in May.

      avatar
      XLA Response
      8y
      Thank you for taking the time to write a review, and we are sincerely sorry your experience wasn't as positive as it could have been. Please understand there are many dynamics involved in government contracting, and we try to avoid negatively impacting our staff at all costs when it comes to compensation and funding. The company has prided itself on setting the tone for true open dialogue between the corporate office and our remote locations, and will look to further enhance this moving forward in light of your concerns. We certainly understand the frustration with a contract ending early and with little notice, but welcome you back should a position be of interest to you in the future.
      4.0
      Dec 12, 2017

      Skills based placement

      Human resources assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. They thoroughly review your resume and appropriately match your skill set to the positions they have available. 2. There are opportunities to move up once you’ve developed the skills to do so. 3. You’re well compensated for referrals and establishing any new contract opportunities.

      Cons

      Could have a more competitive benefits package but it certainly not the worst.

      avatar
      XLA Response
      8y
      Thank you for taking the time to write a review! One thing to note about our benefits that you may not be aware of: XLA has kept the exact same rates for medical benefits that our employees contribute for three (3) straight years. XLA is absorbing the increased cost and is not passing it through to our employees. We sincerely appreciate your feedback and let us know if you need anything!
      5.0
      Nov 8, 2017

      Excellent Company!!

      Call center analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been with XLA for over two years as a call center analyst. I highly recommend XLA as a company who values their employees.

      Cons

      I cannot think of any.

      avatar
      XLA Response
      8y
      Thank you so much for writing a review and thank you for your service! You are doing such an important job for XLA and for our country. XLA values our employees and we value your opinion!
      Viewing 64 - 66 of 88 Reviews
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      ReviewsXLA reviews

      Glassdoor has 95 XLA reviews submitted anonymously by XLA employees. Read employee reviews and ratings on Glassdoor to decide if XLA is right for you.