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      Xcel Energy

      Engaged Employer

      Xcel Energy reviews

      3.3

      53% would recommend to a friend

      (1,073 total reviews)
      avatar

      Bob Frenzel

      30% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Xcel Energy has an employee rating of 3.3 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xcel Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Reviews by job title

      1K reviews
      4.0
      Feb 5, 2018

      Xcel Energy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This was a union position. The pay and benefits are outstanding; I don' think any company pays more for comparable work. Strong safety culture, no-nonsense safety attitude. There is tremendous job security here and many different careers to pursue once working here; they offer tuition reimbursement (80%) so you can prepare yourself for other career opportunities. They will hire and promote from within if you have the desired qualifications and aptitude. Good people skills/social intelligence will go a long way here. Good place to work.

      Cons

      Many union positions require rotating schedules and are seniority-based.

      2.0
      Oct 28, 2017

      Analyst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, most of the people are great to work with mainly cuz they know how it is and feel your pain.

      Cons

      Long hours , very little appreciation, watch you back, contract employees outnumber perm. Top heavy on management.

      1.0
      Aug 29, 2017

      Corporate Prison

      Associate i customer contact center
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefts, PTO is alright, 401k. Always free food in the Credit and Collections department. Air conditioning, nothing else was really great.

      Cons

      The call center is absolutely miserable. They expect you to be taking phone calls the minute your shift starts to the minute it ends excluding breaks for 8 hours. Will not work with school schedule for students and 40 hours of this kind of repetitive work will drain and depress you. Only the “top agents” get to adjust schedule, work from home, pick on call weeks etc. 10 weeks out of the year you are on call which means no vacation and you must adhere no matter what. Can only miss 1 day during 8 week training or you’re terminated. Opportunities for advancement are slim and take excessive amount of years. Company treats its customers horribley and you have to be the one to recieve the backlash and give bad news.

      avatar
      Xcel Energy Response
      8y
      Thank you for you feedback! We apologize that your experience at Xcel Energy has made you feel this way. As a company, we are committed to creating a comfortable, transparent, and collaborative environment for all our employees. We value and consider all feedback and continue to find ways to improve as a company.
      Viewing 142 - 144 of 1,073 Reviews
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      ReviewsXcel Energy reviews

      Glassdoor has 1,298 Xcel Energy reviews submitted anonymously by Xcel Energy employees. Read employee reviews and ratings on Glassdoor to decide if Xcel Energy is right for you.