Xero reviews

3.5

58% would recommend to a friend

(1,648 total reviews)
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Sukhinder Singh Cassidy

51% approve of CEO

43% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,648 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Feb 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Colleagues Like-minded individuals Free drinks & Food Decent Salary

Cons

- More focus on the bottom line rather than the core Xero values - Constant changes that only affect the employees - Price increases disguised as a benefit to the customer but are actually there to feature lock customers out of a cheaper plan - The company looks completely different now than it did even a few years ago - The values have deteriorated and are no longer present in decision making or ideas for the future. They are instead shoe horned in to try and appeal to the market

1.0
Mar 12, 2024

Going downhill with a silo mindset

Recommend
CEO approval
Business Outlook

Pros

Great Teams especially teams that have stuck around post reset, culture in these areas is still great Great work life balance

Cons

Leadership, Leadership and Leadership! New leadership has come with a silo mindset where they just spring up decisions without collaborating with teams. Lack of CTO meaning lack of engineering strategy, new SVP of engineering is so high up in his castle where all you can see him doing is move pieces/people, no clear direction on how they can improve current engineering process. All great people or people who had more deep knowledge around Xero space have left this ship and you can clearly see the affect of it with the above leadership just hapazardly making decision's, showing some numbers which does not translate to success. No Career Progression or its not clear enough

3.0
Oct 21, 2023

going downhill

Recommend
CEO approval
Business Outlook

Pros

flexible working and great colleagues

Cons

new management is “Americanising” the company, stripping away what makes xero a great place to work

Viewing 337 - 339 of 1,648 Reviews

Glassdoor has 1,741 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.