Xero reviews

3.4

56% would recommend to a friend

(1,649 total reviews)
avatar

Sukhinder Singh Cassidy

48% approve of CEO

42% positive business outlook

Xero has an employee rating of 3.4 out of 5 stars, based on 1,649 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jul 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible working is good in teams I've been in, some culture is still around even after layoffs, some really good people to work with.

Cons

There are a lot of overconfident, arrogant engineers that can be difficult to work with, especially if you've come from other companies. It's tough to implement positive change when fresh to the company, which is often the best time to get new perspectives. Senior management is gutting culture, while at the same time insisting that they aren't. Transparency from senior management is some of the worst I've seen, with a lot of double speak, and a real lack of self awareness from the CEO. Nepotism in the US has started creeping in. CEO doesn't understand that people won't give honest feedback if they cannot do it anonymously, and has a real lack of awareness around workplace politics that can impact individual contributors. Perhaps just so far removed from those that do work at the company.

2.0
Jun 24, 2023

Not the Xero it once was

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance, good benefits (extra leave, health insurance etc)

Cons

The Xero of pre-2019 is now lost and the place is now similar to any other large corporate (lots of bureaucracy, very slow decision making, heaps of politics and rampant favouritism). Culture has been heavily impacted by recent restructuring, layoffs and new US-based CEO with many long-standing employees moving on or impacted by layoffs. Very limited career opportunities given cost-cutting focus and layoffs still taking place in certain divisions,

Viewing 340 - 342 of 1,649 Reviews

Glassdoor has 1,742 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.