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      Xero

      Engaged Employer

      Xero reviews

      3.4

      56% would recommend to a friend

      (1,649 total reviews)
      avatar

      Sukhinder Singh Cassidy

      48% approve of CEO

      42% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.1

      Career opportunities

      2.8

      Senior management

      Xero has an employee rating of 3.4 out of 5 stars, based on 1,649 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 24, 2023

      If it looks like a cult, sounds like a cult, and smells like a cult...

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good name for your CV

      Cons

      60 hour work weeks and the levels of pressure as a SAM is not healthy. The company pretty much owns your LinkedIn and posts their own updates on your behalf. This is tracked and there is a leaderboard for likes and shares. This isn't mandatory but seen as a red flag if you don't engage and allow it. You must be very active on LinkedIn and like the automatic posts your colleagues have made to keep up illusion of positive vibes. You need to treat your accounts as a channel and flog as many subscriptions as you can. Even if the subscriptions aren't in use they will be billed and clients see it as a forceful.

      avatar
      Xero Response
      3y
      Thank you for sharing this feedback. We’re disappointed to hear about your experience with our employee advocacy platform. This is available for all Xeros to use to enhance their social media profiles if they choose, but it is not mandatory. We encourage you to reach out to our Social Media team (who is keen to assist) for any further questions about this platform, as well as Mandy McDonald, GM of Customer Experience or our PX team. Again, we appreciate your candid feedback.
      2.0
      May 23, 2021

      There are better developer roles out there

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good perks Some flexibility in hours, team dependent Lots of nice people

      Cons

      Pay is not competitive No longer a startup, expect bureaucracy 'Cross functional' teams means lots of meetings, but no real collaboration ie. design/product tells you what to do, and you do it Low motivation in teams, lack of connection with the overall vision So many inexperienced middle managers

      3.0
      Dec 7, 2017

      Amazing potential that may not be realised

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      An evangelical CEO that gets everyone fired up about the opportunities ahead of the company. Good product. Great facilities and systems in place.

      Cons

      Culture of favoritism and "yes people" mean tough calls don't get made - or even discussed. Being a blonde female can help career progression - regardless of experience and ability. Leadership weak. CEO likes to influence at all levels, disrupting progress. Many C-level managers, and managers below, don't have sufficient experience to lead the company.

      Viewing 343 - 345 of 1,649 Reviews
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      Glassdoor has 1,742 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.