Xero reviews

3.4

56% would recommend to a friend

(1,651 total reviews)
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Sukhinder Singh Cassidy

48% approve of CEO

42% positive business outlook

Xero has an employee rating of 3.4 out of 5 stars, based on 1,651 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Sep 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Great dynamic atmosphere and flat organisational structure. Terrific access to senior management who share all aspects of company strategy with staff. Office fit-outs are top notch and IT equipment is up to date.

Cons

Growing too fast. Poor HR contact with non-NZ offices. Acquired offices are not managed well with too much autonomy and not enough imposition of (excellent) Xero culture. Compensation is stingy.

avatar
Xero Response
11y
Global HR is centered in SF to run systems, programs and policy across our countries with a focus on being competitive worldwide, but also on staying centered on the fantastic employer brand and New Zealand culture that got us to where we are.
2.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people at the lower levels and in teams Nice offices Some perks in office, lunch, breakfast on some days Free Vending machine Gym Barista service Only superficial things left that are good

Cons

Management has changed a lot and everything feels like putting out a fire. Senior managers change their minds constantly and you feel like you are juggling multiple asks and nothing gets done, as things change almost everyday. It feels like the life and soul has been sucked out of Xero and all the things that made it great are no longer there.

Viewing 394 - 396 of 1,651 Reviews

Glassdoor has 1,744 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.