Xero reviews

3.5

59% would recommend to a friend

(1,638 total reviews)
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Sukhinder Singh Cassidy

51% approve of CEO

44% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,638 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jun 27, 2014

Could have been better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office, ammenities and the pay is decent and a solid product

Cons

very poor communication across mgmt levels, lots of closed door conversations and not enough communication unless you are part of the in crowd.

3.0
Apr 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Genuinely some of the nicest people I've met working in tech. The vast majority of staff and leaders alike live the company values and treat others with respect. Also great work/life balance - you can leave work at work!

Cons

The US product continues to be roadmapped and managed from the southern hemisphere. As a result, decisions made by product teams and execs alike are out of touch with the market. While there is a US leadership team, they aren't really connected to product decisions, leaving US sales and support very disconnected from the products they support. Wages and benefits are not even vaguely competitive for the US market. No bonuses available other than to sales teams, and stock awards are tiny compared to competing companies. Health benefits are embarrassing - my fairly common medications simply aren't covered so I pay thousands out of pocket, and when I tried to talk to HR, they dismissed it, suggesting I look for rx "coupons." Feels like wages and benefits decisions are being made outside of the US, by folks who don't understand what's actually needed in the US (so same problem as for building product).

2.0
Apr 30, 2019

Failing leadership

Recommend
CEO approval
Business Outlook

Pros

*Some great people to work with. *Opportunity to face new challenges

Cons

*People dropping like flies.. (on their own and by the company) *Political and secretive *Unlikely to receive raises and incentive *Big competition

Viewing 49 - 51 of 1,638 Reviews

Glassdoor has 1,731 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.