Xero reviews

3.5

59% would recommend to a friend

(1,640 total reviews)
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Sukhinder Singh Cassidy

51% approve of CEO

44% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,640 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Apr 27, 2018

Good atmosphere, low pay and lacking some direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is probably the most exciting company to work for if you want to be in the accounting or financial industry. Casual work environment and lots of cool stuff. However, it's a company that is certainly having issues growing here in the United States. It seems that the company is still incredibly focused on providing direction from New Zealand, which makes things a little difficult in the U.S. Almost all of the major players in the company are from New Zealand and Australia and it seems as if the U.S. is not a priority. Even the expense reports have to get approved in New Zealand! However, the company culture is very inviting and everyone is friendly. The average age of the employees here is probably in the late 20s, so be careful if you're out of that age range. The company is still creating and trying to define roles, which means some people may have tons to do, while others are not that busy. There were times when I was so bored I had to ask for more work to keep busy. If you're hired in other parts of the country, chances are you will get a company Mini-Cooper to drive. This only seems fair as the pay is much lower than similar jobs in this and other industries so it's a nice perk.

Cons

Lower pay than similar positions with other companies. Lacking directions

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Xero Response
8y
Thank you for taking the time to share your experience working with Xero! Glad to hear it’s been overall a positive one. We agree that the NZ, AU, UK and US markets are different. When we try best practices that have worked in other regions, some work, some don't. This cycle of learning can be frustrating, especially when things don't work or we haven't given them time to work. Sometimes we move so quickly that we don't give an idea enough time to work well. Great feedback! -Julie (Director of People Operations)
2.0
Feb 9, 2017

IT Business Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Got to work at home for 4 years.

Cons

Low pay, low morale, forced time off without pay, no raises.

1.0
Jul 15, 2025

Poor

Recommend
CEO approval
Business Outlook

Pros

Good pay and good health benefits

Cons

A department that completely undermines employees

Viewing 52 - 54 of 1,640 Reviews

Glassdoor has 1,733 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.