Xero reviews

3.5

59% would recommend to a friend

(1,638 total reviews)
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Sukhinder Singh Cassidy

51% approve of CEO

45% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,638 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Nov 10, 2016

High Turnover all the way around

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great office space with amazing view

Cons

Forever changing leadership, I can't even count as many as have come and went. It's a JOKE!! The environment is extremely juvenile and toxic......if your part of the in group you will probably be fine but the minute your not, your gone and treated poorly. Pay is definitely under industry standard and bonus, what bonus? Extremely high turnover!!!

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Xero Response
9y
I'm glad you liked the office and I am sorry that your experience at Xero was less than positive. As a fast growing company we take feedback seriously and will make changes to improve our environment and people experience as necessary. Around 35% of hires come from internal referrals and we believe this is a positive endorsement of our values and culture. Our hiring process is rigorous involving people at different levels and requiring multiple layers of approval. We foster a performance driven culture with reward reflecting strong performance. We have introduced a continuous feedback tool and engagement tracking so we can understand what is working well and not so well and take immediate real time corrective action to ensure Xero stays a great place to work for our teams. We monitor any turnover and run exit surveys to ensure any issues are quickly identified and managed.
2.0
May 12, 2015

seems promising, but don't believe the hype.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a job, they pay you every 2 weeks.

Cons

Middle management plays favorites based on previous friendships. Watch out for the various cliques and don't cross them, you'll regret it.

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Xero Response
11y
Your comments are always appreciated as they provide valuable feedback as we scale. We are sorry that you had a less than #Beautiful experience at Xero. Xero does not encourage cliques or support favoritism and we will ensure this message continues to be emphasized through meetings and trainings.
2.0
Feb 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Xero was a enjoyable, young company to work for and I did enjoy my time there. It's full of incredibly smart people who all work as hard as possible together to get stuff done as best they can. Rod is an energetic, down to earth CEO who actually interacts with you as an employee and remembers your name.

Cons

Despite the way that Xero pushes itself in public, it is not a "fun" place to work in the traditional startup sense - it's enjoyable indeed, but more corporate these days, which isn't necessarily a bad thing. There are no real organized activities that improve the culture aside from the yearly parties, at least in the office I was in - much of the culture is hyberbole over what it's really like, simply for marketing purposes. There were also few growth opportunities - middle management blocks attempts to move across teams inside the company for political reasons and the company is unwilling (or unable?) to offer many professional development courses (often only providing tickets to events to the management layer). I've watched both of these happen over and over again to myself and co-workers who eventually gave up and left rather than waiting around to move inside the org or get a promotion. It sucks to have to go through this yourself, even more to see it happen to your co-workers too. There are also some middle management issues right now and the company continues to hire more and more middle management to try and solve it which made it increasingly harder to get work done. It is now very political and corporate; no longer startup culture.

Viewing 4 - 6 of 1,638 Reviews

Glassdoor has 1,731 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.