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      Xero

      Engaged Employer

      Xero reviews

      3.5

      59% would recommend to a friend

      (1,638 total reviews)
      avatar

      Sukhinder Singh Cassidy

      51% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Xero has an employee rating of 3.5 out of 5 stars, based on 1,638 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Aug 18, 2017

      Once a great place to work, the recent turnover and lack of upper management support has left the moral extremely low.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Xero has a great office ambience, and catered breakfast/lunch two days a week. Upper management is also easily reached via email if needed.

      Cons

      Middle management within the organization have no leadership training, which is shown by their micromanaging, adolescent management style, and unfair treatment/favoritism.

      avatar
      Xero Response
      8y
      Thank you for taking the time to share your experience with Xero. We are proud of our beautiful work spaces, and creating an environment that employees want to come into every day. We agree we could do more to support managers and are currently investing a lot more in this area. We also encourage employees to talk with the People Experience team if there are ever any signs of unfair treatment/favoritism, or any behaviors that don’t align with our values. We are here to support employees and managers create a collaborative environment in which everyone thrives. -Julie
      2.0
      Jun 16, 2015

      Sales- Denver Office

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -peers are friendly, intelligent and creative individuals -small perks are nice- free breakfast, lunch once a week, beers in the office, casual dress -sales team has a great comeraderie among the low-levels

      Cons

      -US sales management is turning the company into Intuit- motivates based on fear and threats, never answers emails or meeting requests, -headed toward a more big-time corporate machine-like sales vision -recently CUT commissions and annual base salary pay raises did NOT even meet cost of living increase for Denver area-but management is in SanFrancisco so they think it's fine

      avatar
      Xero Response
      11y
      Thank you for your feedback and giving credit where you feel we do well and suggesting areas where you think we can do better. Xero is scaling fast in the US and investing in our sales process is part of our strategy for success. As we grow we will continue to professionalize our processes and management but we will not compromise on the unique Xero culture underpinned by our values - #Beautiful, #Challenge,#Champion, #Ownership, #Human. While not for the faint of heart, we do offer an environment where talent, passion and hard work reaps success and is celebrated and rewarded accordingly.
      2.0
      May 8, 2018

      Only New Zealand employees matter

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, casual atmosphere. Snacks, drinks, lunches.

      Cons

      Environment changes quickly. Hasty decisions are made and US employees opinions are not taken seriously.

      Viewing 13 - 15 of 1,638 Reviews
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      ReviewsXero reviews

      Glassdoor has 1,731 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.