Xero reviews

3.4

56% would recommend to a friend

(1,650 total reviews)
avatar

Sukhinder Singh Cassidy

48% approve of CEO

42% positive business outlook

Xero has an employee rating of 3.4 out of 5 stars, based on 1,650 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 5, 2017

Developer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really good family friendly environment. A company that cares about their employees.

Cons

Old fashion managers holds this place back being great. Can't trust your manager as they flip flop around.

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Xero Response
8y
Thank you for taking the time to review Xero! It sounds like you didn't have a good experience with your manager. We would have loved to know more about your specific situation to see how we might have helped. Manager capability is something we're investing in heavily, and employee feedback is very valuable to us. -Julie
5.0
Aug 24, 2017

Support

Recommend
CEO approval
Business Outlook

Pros

Company prides itself on positive culture, meals every week, food, coffee, tea available all the time. Ping Pong table, friendly environment. CEO and US President rock!

Cons

rare ability to work from home

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Xero Response
8y
Thanks for taking the time to share your positive experience with Xero and our leadership team! Providing a healthy work-life balance for employees is very important to us. Due to the collaborative nature of support roles, we do feel it’s important that support employees be present in the office to learn from one another and work together face to face. If you have an extenuating circumstance, please speak with your manager or PX about flexible work options. -Julie
2.0
Aug 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Xero has a great office ambience, and catered breakfast/lunch two days a week. Upper management is also easily reached via email if needed.

Cons

Middle management within the organization have no leadership training, which is shown by their micromanaging, adolescent management style, and unfair treatment/favoritism.

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Xero Response
8y
Thank you for taking the time to share your experience with Xero. We are proud of our beautiful work spaces, and creating an environment that employees want to come into every day. We agree we could do more to support managers and are currently investing a lot more in this area. We also encourage employees to talk with the People Experience team if there are ever any signs of unfair treatment/favoritism, or any behaviors that don’t align with our values. We are here to support employees and managers create a collaborative environment in which everyone thrives. -Julie
Viewing 1456 - 1458 of 1,650 Reviews

Glassdoor has 1,743 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.